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November 2023 by Semhar TESFAMICAEL
I would recommend King Collision Auto repair to anyone without a doubt! Their service, work, and ethics are unmatched. My go to auto shop from now on!!!
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October 2023 by Jenny Connelly
FRAUD WARNING: King Collision collected a $500 ‘deductible’ from me and then charged an additional $500 ‘deductible’ to my insurance company. The kicker? They never actually repaired my car because it was totalled.I went into the repair shop to settle my bill and my insurance agent spoke directly to the shop in order to verify the exact amount of money owed. After the shop finished speaking with my agent, they struggled for the next 30-40 minutes figuring out how much money I owed. He then verbally told me what was owed and had me “punch it into the calculator app on my phone” (yikes). This first number is lower than I believe it should be. He says “Add $500 for the deductible”. Now the number is correct, but I should not be charged a ‘deductible'—that is something that the insurance company collects and pays towards the repair of your vehicle. Nonetheless, this number is correct according to my agent, the shop and my calculator app. When I finally check out, I ask for a detailed receipt. The next day I get an email from my agent saying that there is a problem and the shop has not released my car. I assumed it was just a misunderstanding, so my agent and I called the shop. The shop then demands an ADDITIONAL $500 ‘deductible' in order to release my car. This is NOT what was discussed on a recorded phone line with my agent the day before. This is NOT the amount of money that the salvage/ towing company was told. This is NOT the amount of money that I clarified with the body shop directly in-person the day before, nor is it correct according to the receipt that they gave me. When my agent confronted the shop as to 1) Why I was being charged a deductible at all for no repair work and 2) Why the bill was still incorrect after speaking with them directly, their reply was, “It’s just semantics.”, before laughing and hanging up on me and my agent. Insurance fraud is just semantics, apparently. At the very least, they are grossly negligent in their business practices and should not be trusted with your property or your money.To King Collision: If you would like to dispute the factuality of this statement with me or my insurance company, PLEASE DO!!! All of the calls between me, my agent and your shop were recorded and unlike your incompetent employees, I actually keep my receipts.
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October 2023 by Sylvia Austin
I went to King collision to get my bumper looked at and the man there was so courteous and he quickly resolved my issue and did not even charge me I so appreciate the integrity that is always shown at King collision this is not my first time doing business with them but every time they have always showed me a level of excellence that few places have shown.
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September 2023 by Lisa Wells Wells
Very nice personable customer service. Received my estimate for my car within minutes.
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July 2023 by Aliya Horton
They did an excellent job on my car. The owner was very nice and they were very thorough. They will makes sure everything is done to your likeness before you leave. I highly recommend.
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June 2023 by Kathleen Boynton
I just picked up my car and King was great. Had it back to me the same day. Recommend it highly.
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May 2023 by B Real
They had my vehicle for a month. When I went to pick up my vehicle...it still wasn't completed. I pointed out a big area that wasn't repaired. They had to order the part and two day's later I had to go back for them to finish the work. In addition, before taking my vehicle here, it was dented but drove smoothly. I had just had $2300 of mechanical work done three weeks prior. I told them something was wrong. It drove rough and that I could hear a knocking. They said it was a tire sensor that needed to be replaced. I had to take it to Luke's to have them repair what this company broke.
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May 2023 by Jessica Trott
Very dishonest and the owner is never available. Work my insurance paid for was not done! They billed an alternator and gold detail neither was fine!
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March 2023 by Jahdai Sanchez
The owner of the shop was able to get my car in & out fast in which was very important to me since I didn’t have a rental. The front desk team was nice, responsive & professional. I am so happy I chose this shop for my collision repair. My car (2021 Nissan) seriously looked better than when I first took it home off the lot. Great service, great team, 100% recommend.
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February 2023 by Martiffany Featherstone
King Collison was excellent! They gave updates on the progress of our SUV and although the final part took a long time to come in from the dealer, they were very prompt with getting us in to get the finishing touches. I will definitely come here again with any auto needs!Service: Body & Trim
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January 2023 by Harley Latham
Took my Honda to King Collision to get front end, right side, and tire damages repaired. Turnaround time was good and you cannot tell there was any damage, looks even better. Thank you King Collision, appreciate your work.Services: Tires
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November 2022 by Kayla Brown
Customer service was amazing. Got my car in and fixed within the same day. Very pleased and happy with the business provided. Very grateful. I will come back again!!!Service: Auto engine diagnostic
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November 2022 by John Altizer
The service here was awesome. Not only the work but knowledge with the processes dealing with the insurance company. They had my car fir about a month but the insurance company held them up for about 2 weeks.. got car back and everything matched up and fitted well.Services: Body & Trim
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October 2022 by Matthew Mckiernan
I used them twice in n past with great results but they are now requiring cash up front for a quote. Are you kidding me. Lost my business. Sad.
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August 2022 by Arsaiah Robinson
I was dealing with 2 insurance claims at a time with King Collision and they were able to get my vehicle repaint and fixed of dents from a side swipe and my broken window repaired from a break in. 5 star service and I love my vehicle again!Service: Body & Trim
