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September 2025 by World Traveller
IT IS difficult to find…..it’s LOCATED ON THE SODE OF THE STORE. Great prices.
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August 2025 by Patience Mitchell
I love the coupons I get in the mail every month it really helps
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January 2024 by Delores Orender
Safe, clean, efficient
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August 2023 by Jeff M.
Absolutely has went downhill quick. Shelves our empty, no produce bags to be found, and lines to the back of the store because they only have one set of self checkout open. The long conveyor self checkouts are the worst thing ever put in place by Kroger. Customer service desk is always closed. Prices have went up 50% on everything and they won't even staff the store properly. It has been my go to store for 5 years and I won't go back after the last few visits. It will be the one in Lewis Center or in Worthington from now on.
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June 2023 by Hund The Hound
Kind of hard to get to
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May 2023 by Jen F.
This is my least favorite Kroger, but had to go there yesterday because the other Kroger nearby was out of jalapeños. The produce and other departments were stocked better than normal, which was odd. Hadn't been grocery shopping in a while, so we ended up with a lot in the cart. Went to find a checker, and there were no lights on. What the heck! Then to the left of the check stands we see people putting their groceries on a long conveyor belt, and no cashiers or customer service to be seen! This store has gone fully DIY apparently. So with a cartful of groceries, we had to scan everything and bag everything ourselves. We had a lot of fruit and veggies which meant I had to look up almost everything because there weren't bar codes. It was time consuming and absolutely maddening. I have limited mobility, so thank goodness my hubby was there to help. We were both in a bad mood after we left because that was BS. We will never shop there again; except out of convenience for a few items. Their prices are high, and with customers having to do all the work now, their prices should reflect that. Not only that, but what ADA accommodations do they have for people who are disabled and/or have limited mobility? We saw nothing. That is unacceptable.
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January 2023 by Les R.
This is one of my favorite Kroger in Columbus! This store is Located at 1177 Polaris Parkway and is a solid store and almost every visit is a good one. It became a favorite while working in the area for years. I still stop in when in the area. I can't believe I have not left a review yet.The store is always clean and in order. Employees are friendly, and stocked pretty well. Ran in for some Diet Pepsi in the bottles. Saw on the app it was on sale and stopped in.
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November 2022 by Amanda W.
Went to the customer service counter and they have been closed for two weeks. No staff !!!!
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November 2022 by Tiffany YC Tang
Hours of operation is incorrect. Google has it shown as open till 11pm. But we are here around 9:10pm the place is closed. Hopefully they have updated and corrected hours in future...
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August 2022 by Trevor S.
Placed a pickup order and our receipt had no substitutions listed. When we unpacked our order we found 5 items substituted without our knowledge, and we had no opportunity to dispute or deny the substitutions. I called the store to get a refund for the items I didn't order or want, and was told that the managers are not informing customers of substitutions to boost their internal metrics which is terrible. Very unfair that I had to pay for items that I didn't want so those jackasses can look better to corporate.
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June 2022 by Tiffany Yu-Chun Tang
Hours of operation is incorrect. Google has it shown as open till 11pm. But we are here around 9:10pm the place is closed. Hopefully they have updated and corrected hours in future...
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April 2022 by Meng T.
Average grocery store. Nothing special. Checkout card reader had trouble taking my credit card but took debit card instead.
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December 2021 by fackman6002 psn system
Good gas attendants are always helpful
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December 2021 by Rob Loper
Overpriced gas. EXTREMELY slow pump. Higher price for lower quality experience.
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November 2021 by Compassionte “ladyCompassion” Always
It faces sancus vs on Polaris . Enter from sancus vs Polaris cause if you do it's not allowed to get into the gas stat. Unless u do a illegal Wich it's a parking lot I say go for it who cares .but if your a regal legal u will have to go out sancus wait at the light or might be green and do a full turn around.
