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October 2025 by Princess LaBarrie
Always on time
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April 2025 by D W
I have been getting my meds here for over 4 years. I have always used Kroger pharmacy since 15 years old and I’m 41.
I like this location especially because the pharmacists and the interns really care about your health.
I had an episode with a medication and Lynn was there for me. She literally saved my life.
I always ask for advice on new medications and the rest of the pharmacists and interns are always glad to inform me.
Thank you for actually caring about my health. I will always appreciate you!
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September 2024 by Jeremy “J.B.” Beilharz
Very proficient pharmacists and techs are very good.
They are on top of their game compared to other locations.
I think they must have the right people in the right places!!
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September 2024 by David White
This pharmacy is very slow. Every time I have visited, they leave whoever is waiting standing there for like several minutes. They can see there's a customer but they can't be bothered. In my case, despite an urgent prescription being called in an hour earlier, when i arrived it wasn't ready. So i asked for just the one medicine was most essential. They told me to sit and wait. That was 20 minutes ago. Like, there are three pharmacists and no customers. All you need to do is go pick up that one medicine and give it to me. I'm not happy. I'm going to end up having to leave without my medicine because i need to teach. People can't just sit here waiting all day
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February 2024 by Tanesha Johnson
Lady named Alicia or something was very rude, unprofessional, and shouldn't be working with people if she's unhappy with her life. Mam, please try to be more professional and kind.
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August 2023 by Vanessa G.
Kroger in Heath literally canceled my pick up order. Said not enough staff, but I could get it tomorrow. Ok, guess what? They didn't save my order in their system. I have to go back and re order it all tomorrow again. 64 items. That's some bullshit. Poor business, poor service.
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August 2023 by Kendra K.
Kroger delivery service is the worst, there is an issue every time; either they add on random charges for items never ordered or received or the shopper quits in the middle of an order and have to wait 2 more hours for it to be redone. Have to spend 1/2 hour plus each time calling in to get help, totally not worth the hassle
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August 2023 by Samantha L.
We stopped by Kroger Food and Pharmacy for toiletries (e.g., soap, toothbrush, toothpaste). In addition to toiletries, we also picked up alcohol - 4-pk of Jameson Ginger & Lime Cocktail and 6-pk of Jackie O's Endless Echos Hazy IPA. I liked how there was a local beer section!
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July 2023 by Elyse N.
This is a very convenient spot for us, as we can walk to the store from our home, but the 100% self-checkout system is an absolute disaster. It frustrating for everyone and waiting in line to perform the labor yourself with a machine that requires at least 4 interactions with staff is beyond annoying. Literally only shop here for a few items (if absolutely needed) and go elsewhere for larger grocery purchases.
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July 2023 by John B.
This might possibly be the worst Kroger's in Central Ohio. I wouldn't let my dog eat off their sidewalk. It's horrible. It's customer service is horrible. Self checkouts are horrible. Never come here. You might get mugged showing up
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April 2023 by Alex Hachet
Updating my review as pharmacy resolved the issue.
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February 2023 by Michael Crichton
Staff is knowledgeable and friendly. Always willing to check availability of products at other stores when out. Thankful they’re in my neighborhood.
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November 2022 by Mark K.
Another one I'm sure I reviewed. Been coming here, occasionally, for years- decades even. It's not my favorite and it is not handy for me normally, but if I'm in the area it works out. Gets crazy busy often. I came at 8am on a weekday this time and it wasn't bad. Smallish, and they did not have some of the things I wanted (fresh basil and oregano, for example.) But they have enough to get by for most shopping. A bit expensive but seems better than the GV one. Service is okay. Despite this "meh" review I would have loved to have this nearby when I went to OSU, so I'm sure the students appreciate it. It's far from the worst Kroger, even if that is not saying much. The Bexley one is far worse.
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November 2022 by Serena H.
I have to say this is the worst store. I am mad that I went in there every register is self scan. I not sure what made corporate change this store to that type of service. The manager was rude and not nice. The outside of the store has so much trash blowing around it is ridiculous. I felt like the employees that were working didn't want to be there. This store needs an overhaul and serious help.
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November 2022 by Liz A.
I used to pop in this Kroger when I worked downtown or had reason to be in the area - but I will not do so any more. The first times I shopped here was in the 90s when I lived near campus and went to OSU. It was awesome to have it so close and was a life saver in keeping my fridge filled. So when I started shopping back here a few years back when my employer moved our offices downtown - it was the same Kroger as in the past - just getting ready to upgrade to the experience it provides now - which is much nicer. However, I never recall the overwhelming students being a thing - causing long lines and waits. This didn't happen in the 90s nor did it until recently. This last trip was just to pick up a few things. Parking was easy enough and I hoped to pop in and out quickly. I started my rounds in the produce and wove my way through the aisles trying to locate things that have moved when they upgraded the store. Once I had everything, I hopped in line - when I finally found the end of it. I'm used to shopping at other Kroger so self check out is usually quick - with the concessional person fumbling through and taking forever. But I didn't expect that here where the average age of the shopped in WELL below mine. And while each shopper this day was efficient in checking out - it took forever. There were just too many people for too few check outs. When I finally cashed out my items and made it out of the store - again, getting out of the parking lot and back on my way was simple. But I won't return unless I have to as there are other Kroger options on my route home that will get me in and out quicker. In the grand scheme of things, however, I much prefer a Kroger to other grocery stores (except Aldi for their limited selection). That being said, I am so tired of going to Kroger and buying the same items - only to see price increased each and every shopping trip. I feel gouged by the grocery stores and gas stations alike - taking advantage of inflation and using it as an excuse to make huge profit margins on sales. Enough is enough.
