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November 2023 by Tammy Pitts
They were kind to us.
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November 2023 by Enrico Zambrano
I and 2 of my adult children stopped into this store yesterday evening to buy some hand wash and lotion. The salesperson, Grace Y. was very curt and abrupt when dealing with us and even got visibly upset when I asked if the hand wash was available in a larger size as I did not see one on display for purchase. She shot back saying in a very irritated tone that she'd just shown us that size! She pointed over to the sink and said "It's right over there, you just used it!" I calmly told her that I wanted to purchase a larger bottle and that I wouldn't be buying the sample one at the sink. She then opened the drawer and pulled out the size I wanted. I understand that miscommunications happen, however, that's not an excuse for snapping so harshly at a customer. Sorry guys, but I recommend you go elsewhere if you're interested in buying some overpriced soaps and lotions! At least you won't get abusive treatment like at this store.
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November 2023 by Harper Yan
MARYAM is a horrible salesperson i've ever seen. I believe she is racist to Asian people and looks down on us. I was shopping for some gifts for my moms birthday, and after i picked up the items, i asked the gifts to be wrapped. Her attitude and the way she talked were rude and kept saying that she can not wrap those items i picked. Obviously, I saw the gift wapper paper behind her, so i asked why u can not wrap them if you have gift wrap over their. She didn't explain why but continued saying " i can't wrap them for you. How am i wrapped for you? " Then i asked what is wrong with you? Then she asked us to leave because she was the manager in there. She called the security guy and asked us to leave. That was the horrible experience i had in LOCCITANE ever.
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August 2023 by A Taha
Great location, Friendly staff who provide guidance to customers. Thank you!
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August 2023 by Fee Mon
Maryam was excellent. She was helpful and very knowledgeable about the products. I just bought a new scent pocket hand cream this trip that Maryam introduced me to. Thanks Maryam! I love this store. I wish I could afford to buy everything!
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July 2023 by Felicia M
Maryam was excellent. She was helpful and very knowledgeable about the products. I just bought a new scent pocket hand cream this trip that Maryam introduced me to. Thanks Maryam! I love this store. I wish I could afford to buy everything!
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June 2023 by ccc sss
Today, on June 10th, in the afternoon, I went to the store to pick up the product I wanted and proceed to the checkout. The staff was very unfriendly. Moreover, she threw the complimentary gift onto the table with a displeased expression. She is the only unfriendly person I have encountered in this city. It was a terrible shopping experience.Today, June 10, in the afternoon, I went to the store to pick up and pay for the product I wanted. The staff were very unfriendly. Moreover, she threw the gift they gave on the table with a displeased face. She is the only unfriendly person I've met in this town. It was a horrible shopping experience.
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May 2023 by Gabrielle Wonnell
Gorgeous scents. Luxe pricing.
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March 2023 by Richard
Great staff.
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December 2022 by Letícia Marchi
Super friendly staff and amazing products!
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December 2022 by Catharina Boot
It was not a warm welcome. Felt a little uncomfortable in the store. It was too dark inside, which made the products difficult to read. Not a really pleasant atmosphere ..... and that while they are such beautiful products. And that is very unfortunate. Recently I bought an assortment online: above a certain amount I received nice free products and an extra gift box. That was not now ...... I also found that strange.
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September 2022 by Ikhlas
Super friendly and professional staff. They suggest and they provide detailed review about the products.
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August 2022 by tonya brown
Not my place... but staff friendly and knowledgeable... I'm spoiled with bath and body...
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December 2021 by Vince Arnold
Top shielf products second to none
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September 2021 by P S
Fabrice is amazing.
