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November 2023 by Carmen Arsuaga
We are so thankful for the Easton Lovesac employees. They were patient, despite our many visits and indecision? and were a pleasure to work with. It's refreshing to see that the employees own the same product they sell and gave us great insight for best fit for our lifestyle! Recommend 100%
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November 2023 by Melissa Tuttle
Staff was very friendly and helpful in telling us about the products.
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July 2023 by Christie Davis
Both Mande and Trevor are awesome. Mande took her time with me when discussing my purchase, providing vital information to allow me to make my decision.
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April 2023 by John Prickett
We loved the idea of modular furniture that we could use in different ways, depending on our needs. The showroom employees were friendly, helpful, and knowledgeable. We decided to move forward with purchase, and we’re able to do this without issues and remotely! Thanks so much to Jason and Michelle for making this a very pleasant buying experience!
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April 2023 by Eric McCaslin
The Easton team in Columbus OH is very customer focused and made the process super easy. I will be a repeat customer because of them!
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February 2023 by Mollone B Tyler
The new manager is AWFUL! She is condescending, aggressive, argumentative, and just plan rude. She also shares a lot of details about her employees and is incredibly unaware of how insulting she is to customers. The entire store needs retraining and probably a new manager before they lose a lot more business.
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January 2023 by Carrie Hickman
I enjoyed shopping at the Love Sac store on 12/7/22. But Christmas is a week away and I still haven't received my order. I wasn't told it that it should take 2-3 weeks until after the sale was complete. Yes, I guess I should have asked. If it arrives this week and the product is of high quality, I'll be satisfied. But Love Sac keeps asking me to rate my experience and I can't fully comment yet.
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January 2023 by Amy Valley
Great service-informative sales person! Easy purchase process. Looking fwd to receiving
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December 2022 by S D
This is my second purchase and Michelle is my go to person. She asks great questions to help guide me with my purchases but doesn’t pressure me. She’s awesome!!!
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December 2022 by Joe and Rachel Hamilton
Went in planning to buy and Michelle was most helpful with all things Lovesac.
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October 2022 by Sairam Reddy Gayam
The package came with slightly opened cover which made it very hard to pull the insert out of the bag.The insert is good for short periods of sitting but gets soggy by the end of the movie. Not great experience for the price.
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September 2022 by Riley Nemrow
The staff at the store were very helpful. They were not pushy like other furniture stores. Let us take home several samples to see what fabric would work. They offer a texting feature when you get a quote from in store where you can ask questions and get responses really quickly. We were able to order our Sactional with so much ease it was crazy! Best part is our sofa will be delivered less than a week from when we ordered. So grateful for the staff and their help!
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September 2022 by Brad Matheney
The associate and ASM were both very friendly and helpful. After having a bad experience at the store located at The Greene in Dayton it was refreshing to have people friendly AND helpful. They apologized multiple times for the other store’s behavior, but more importantly were able to able be easily and quickly to place my order. Thank you so much for the wonderful experience!
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September 2022 by Kim Mesteller
Just placed our order for our new furniture yesterday over the phone! So easy! Can’t wait to receive all of our stuff!!!
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July 2022 by al sneeringer
Going to the actual brick & mortar store was great. Had I ordered online there would have been an issue regarding how I wanted my Lovesac arrangement. The discount listed on the website is also available at the store. Overall the in person contact was tremendous.
