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February 2024 by Jason
Limited selection, but great employees. They are always around to help.
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February 2024 by Ahmad Mm
Everything is under one roof for the house, a number of electrical and plumbing tools, and the prices are very reasonable??????
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January 2024 by Leggo Grego
Got what cha need
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December 2023 by Schae S.
If I could give it a zero I would. The manager, Scott, absolutely unprofessional. You can just tell that man's wife cheated on him, he's got felonies and can't make anything out of himself, something just obscenely tragic- or at least I hope so because what a jerk. That is the most miserable man I've ever met. They have Tammy working the customer service desk- thank god for that woman. They should pay her salary and promote her to manager. Put scott at that customer service desk to teach him a social skill or two. We went in, sought out our product, found something similar but not what we were looking for. So we were unfortunate enough to run into Scott first whose first reaction to "where is this item" was to tell us it was right actually the item we had in our hands- it wasn't. So when that was pointed out to him he changed his story to it being directly next to where we found the original item. Actually, it wasn't even in the store. The more expensive option was disappointing anyways. But by far the most disappointing part of Lowe's is Scott.
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December 2023 by Marianne L.
Nightmare getting washing machine installed. Had to take 3 days off work, 20+ phone calls, HORRIBLE customer service. They don't care about quality service. Phone numbers don't work - was told I needed to select the "secret" option 6. Shop somewhere else to avoid stress, headache, $.
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October 2023 by Rosemary R.
Love Lowes and those that work there. They are a helpful crew! Thanks for your service to the city!
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June 2023 by John B.
It is what it is. It's a big box store. If you would do it yourself or you know what you want or pro you can go in and get it. If not you looking for help to do a job chances are you going to have to wait and try your best to find someone to help you so you can get that accomplished?
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February 2023 by Lynn Speelman
You can find what you need and if you can't ask, there's usually an employee around to help you
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December 2022 by Tk3000 W.
On September 17th, 2022, I purchased and picked the following Microwave at a local Lowes: "Whirlpool 1.9-cu ft 1000-Watt Over-the-Range Microwave with Sensor Cooking (White)". It was ordered online. Had the intention to install it in my kitchen which has a basic over the hood exhaust fan.Let the unit sitting in my garage for a few days, since -- like most people -- I often don't have time or willingness or inclination to install such a thing right away. Then found out that the electrical wire for the microwave was not present (house is relatively new, so I assumed it had the proper wire since it had an extra breaker in the panel labeled kitchen with no active circuit connected to it). Then, after about 2 weeks, I found out that the proper wiring was not there. Never opened the Microwave, and it was sealed in its original packaging/box. It would never have occurred to me that there would be problem in returning it, but in any case (wanted to make sure in order not to waste my time and trip) I called Lowes explaining the situation and was told that I could go to the store and return the appliance. Once I arrive there was told that the never opened Microwave bought about two weeks ago could not be returned and that the return window is of 48 hours. 48 hours? Really, in 2022? Heck I could have bought a similar microwave at amazon and have returned it in over 2 months afterwards with no questions asked even after having opened and used it and whatnot (not that I do such thing, but it is known to be done); and amazon would even gladly have paid the return shipping cost. For that type of situation to take place with a large retailer in 2022 is almost surreal and really bizarre. It is particularly more bizarre whence one takes into account the fact that it is not a plug and play device that you simply unbox, plug and test it right away (at least for basic functionality). I have bought things at amazon almost a month ago that I haven't even unboxed yet due to time constrains and willingness to do so. Glad Amazon has great customer service that will accommodate your situation even after the time return window has expired (which by the way is very robust to begin with). I particularly don't like to buy things at amazon due to the political leanings of its leadership and the massive concentration of economic power in a single company; but unfortunately, often, one does not have many choices considering how bizarre the alternatives may be. Guess, the only thing one should buy at Lowes -- if anything -- is lumber and plywood while Lowes is still around.
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September 2022 by Matthew S.
I needed a law mower, so I called this store. The person on the phone was very helpful and told me what was in stock/answered the questions I had. Also Frank helped me very quickly, and packed it into my car for me. Shout out to those two for getting me the tool I needed quickly and easily.
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August 2022 by John S.
My rating is based completely off of customer service, the lowes itself is fine in my opinion, never had an issue with inventory or anything like that.If you need something delivered, go LITERALLY anywhere else. I bought an oven and needed it delivered and old one taken away. Lowes delivery extended my drop off time the night before this delivery was supposed to happen from noon-3 to 10-3, fine. The driver called and left a message saying he would be at my house in 45 minutes, I was going to make it in time! I called back to confirm I'd be there ten minutes later. By that time the drop off before me had canceled and they would be at my house in 5. I missed the drop off by 10 minutes...again fine, I wasn't available that's on me. My issue is that trying to reschedule, or get anyone on the phone to help reschedule has been a nightmare. It's been 5 days after the missed drop, I've left 2 messages and no one will call back. Not only that, I think it's odd that no one from lowes reached out to initiate the reschedule. I will absolutely recommend this store to anyone who needs something that they can manage on their own but otherwise I'd look elsewhere.
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May 2022 by Melanie S.
This Lowe's location is OK. It's a big box hardware store, so they have just about everything you may need. It's hard to find staff if you have a question and it's in an older part of town. I don't always feel the safest in their parking lot and you often see panhandlers. Probably my best visit there was when I went with my dad and we didn't have to ask for help, he just zoomed up and down the aisles and threw whatever I needed in the cart. And the folks at the paint counter were very nice. They are pet friendly, so I do like to take my dog there on occasion for a sniff, but I really do prefer the Hilliard or Polaris locations - this one is just closest.
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December 2020 by Dan Roo
Had to stop here for some sod and some other landscaping materials they had everything I was looking for and helped me find it as well great place for your outside work needs
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December 2019 by G
The worst customer service ever!!!!
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December 2019 by Donna Wright
Don't remember
