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March 2024 by Elizabeth Peña
I saw Dr. Wegman, and got my labs here. Everyonewas very professional.
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February 2024 by Chuck Westfall
Very good understanding staff
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November 2023 by Princess Shea
Facility is not disability friendly because of the layout. I finally asked for a wheelchair but it was the first one I've been in that had no padding but was solid plastic instead. Doctors are friendly and fast. Nurses are knowledgeable and kind. MOST lab techs are great but both times I've had a blood draw there, it's been an issue. The first time I was actually cut by the needle AFTER it was removed to the point that the scrape bled. This time, the tech dug around in my vein after no blood came out into the vial. The other tech with her had to tell her to stop because I was in obvious pain. She easily filled 6 vials from my other arm but failed to get gauze on the site before blood gushed out, which she laughed about when the other tech asked what happened. If you can, get your blood drawn elsewhere.
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October 2023 by Rachel Stevens
I love OSU, but this hospital is the most unclean hospital I have ever been in. Not to mention having an appointment in a room that faces the sun on the 13th floor and no air conditioning, just made it extra awful! I hope I never have to set foot in this particular hospital again! The P.A. that I had to see there was decent and the staff that I encountered was kind, so no complaints there.
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September 2023 by Tajuana Lawson
Very Unprofessional phone staff that love to play on the phone during company time"Stephanie..Adrian"... Melody....Mikki with an "I"....(just to name a few).and when you get smart back at them (for which I do cause I don't play about bullying and that's exactly what they do all-day on the phone lines they want to threaten you with security) Surely they not running up Security telling them how they took turns playing on the phones when you l wanting to do is talk to the Director Renee Owens..so basically they're saying she approves of their conduct ...CALL AT YOUR OWN RISK AND RECORD EVERY CONVERSATIONS..EVEN TO SET UP APPOINTMENTS...Even when I sit in the lobby for treatment I hear them being smart and playing on the phone to patients calling in ..maybe the Construction changes are making them turn into bullies..Maybe instead of more outside changes you need to change within ... they're not adapting for better. Visit my other O.S.U staff in other places ..you can tell the difference
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July 2023 by Abigail Hua
WARNING: The so-called advanced immediate care is not urgent care, even though they provide the same service!!!I went there for advanced immediate care. It was totally the same as urgent care. The doctor just asked me a few questions, and I was told that they couldn't do the lab analysis for me. So I left with a prescription only.Today, I received the bill and I was charged several hundred bucks! I couldn't believe it because my urgent care copay should be $50 only. I called the hospital first. The lady answering me acknowledged that I was visiting urgent care and suggested me asking the insurance company. Then my insurance company told me that the information on the claim was office visit, not urgent care, so it was counted towards my deductible instead of urgent care copay. The insurance company said I could contact the hospital to correct the wrong billing information. So I called the hospital again. This time a male representative answered my call. At first he said the immediate care was a new name for urgent care. But after he checked my bill, he took his words back and said they were different. I argued with him and he insisted not correcting the billing information. Now I realize that they use that fancy name"advanced immediate care" just to steal your money! Don't be tricked after you've seen my review!
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July 2023 by Tyler Huston
My doctor referred me to this office for assistance with getting set up with grief counseling as my mother had passed away. The social worker told me she was too busy to help me. I haven't heard from their office since. I will be finding my own place to go outside of OSU.
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June 2023 by PeterPumkinEater
Staff and management at Martha Morehouse are a joke. Beware of Physical medicine and rehab. The employees are unprofessional, talk about patients behind their backs with each other and if they don't like someone they will single them out. The manager Allison Smith is the worst one there. She has kicked patients out of the clinic for no reason just because she doesn't like them and she is such a penny pincher when it comes to proper supplies being needed in the clinic. Don't take your loved ones to this clinic, they do not care whatsoever and their level of professionalism when no one is looking is sickening. They use expired or old supplies on patients, and don't care because it saves the clinic money. Stay away from this clinic!!!
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June 2023 by ACE FACE
Staff and management at Martha Morehouse are a joke. Beware of Physical medicine and rehab. The employees are unprofessional, talk about patients behind their backs with each other and if they don't like someone they will single them out. The manager Allison Smith is the worst one there. She has kicked patients out of the clinic for no reason just because she doesn't like them and she is such a penny pincher when it comes to proper supplies being needed in the clinic. Don't take your loved ones to this clinic, they do not care whatsoever and their level of professionalism when no one is looking is sickening. They use expired or old supplies on patients, and don't care because it saves the clinic money. Stay away from this clinic!!!
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June 2023 by Anne Marie McCoy
I have MS and recently was seen by neurologist Em Harrington. I am very impressed with their expertise in the field of MS specialist.
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May 2023 by Courtniya
Still waiting for Lab results from 0508 . Aysegul Eren felt like she did not understand anything going on with my health no real solution . couldn’t understand her english as well
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May 2023 by Charlotte Day
Dr Llana Pootrakul is Great Dr she has done all my surgery on my face her staff is wonderful to they have removed between 9 to 11 cancers on my face thank you all for your compassion bless you all Thanks again for all you have done for me God Bless all!
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May 2023 by Lora Hall
Outstanding!!!!! Personable and friendly staff. Informative and patient. They listen to you and your love ones. Can nit say enough about it.
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May 2023 by Abini Bekito
Hospital is not only a place for medical care but a place for hospitality and hope. Martha more house is nothing like this. Most of the staff i spoke to at Pavilion, from the front desk to check in staff were very rude and unprofessional. Except the Doctor was so nice. I don’t recommend this place unless they train their rude staff how to give a quality customer service. Or may be how to talk to patients
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April 2023 by Maria Marie
I was expected bad treatment but was pleasantly surprised. I went in for infected tonsils, and the process was quick fast and easy, I recommend this over urgent care. Nurse, receptionist, and doctors were nice. Would recommend!
