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October 2023 by Robert Sharkey
Reynoldsburg, OH location (F24544). I ordered item #4 from the menu on the wall behind the counter. It showed orange juice, potato and sausage/egg biscuit. Order item #4 and that is not what you get. The menu is deceptive and that is wrong. Shame on McDonalds!
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August 2023 by Tenie Casto
Lost my business 4ever. Two of us set for over 20 min waiting for our food. Never came. 3 others came in ate and asked why we were treated like this. Tray sat behind counter when I complained was offered the cold food. 1 customer came to our defense. Management at memorial don't give a dam. I've had several times terrible service but this was last. Complained about being charged for Items never ordered. Manager never made right....if I don't like it then go elsewhere. This boy waited for his food and asked why. Told him they don't give a damn. Took him to dairy Queen and not 5 minutes we have food and eating. Really 20 minutes and told can take tray of cold food. I would give 0 rating to that store and management. I called corporate and no response. Will never get my or my families business never
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August 2023 by Renee Henry (BiGsWoLe216)
I went to the McDonalds on 1540 E150th Street Cleveland Oh ordered 2 iced coffees and they took payment and forgot that we ordered these Items. The young man Miles and the Shift Manager who refused to give me her name needs more lessons on dispute resolution.
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July 2023 by Mary davis
Wish I could give zero stars the McDonald's app according to Krisy & Gena & 3750 Hamilton Road location is not owned by McDonald's. This means even if the money has been removed from your account they do not have to give you a refund or provide your food. I was told to wait for the transaction to be reversed . I was also provided a false phone number for corporate and they do not have a boss. ( according to rhem) I called and filed a police report for theft. This is unacceptable when I called the location Krisyy then tried to tell me I was talking to corporate I was then informed it didn't matter who I spoke with I was not getting my food or money for my family. When I eventually became frustrated and raised my voice I was finally told I can come in Monday morning at 6 am and speak with Sara who is the manager. They would not provide any information. I found the regionall Presidents voice-mail and currently waiting for a response. Corporate digital America taking a families last dome for a meal. The worst rudest employees EVER!!
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June 2023 by Nate Conner
They just hang up on you
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April 2023 by Happiness Happiness
McDonald's restaurant #3804 there employees need to educate there self on Support dog law's and this location the restroom are very disturbing with an odor of not being disinfectant properly disinfected and the inside of there commodes are not being cleaned properly nor is the restroom and up on visiting this location. Tables are not being clean properly and being very rude to certain disability customers custdisabilitdisabilities
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April 2023 by Deonte Johnson
Why y'all discriminating against me because I have epilepsy I tell you what I'm going to file a charge against y'all I'm calling the EEOC Monday
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February 2023 by Rice Cakes
No one ever answers the phone whether it's the store or regional. This explains why the McDonald's customer service is so terrible ... Northern lights branch. terrible service and customer service . Will be calling the health department
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November 2022 by haley murphy
They wouldn’t let me stay at the Ronald McDonald house because of a charge I got when I was 18 for everything but it was legit almost to the 5 year mark ! SMH crazy and I always use to donate !
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November 2022 by Joe Carte
Who ever changed the app to where you have to pick the location of your mcdonalds is ridiculous now it takes forever for the app to load very disappointing.
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November 2022 by Machell Mollett
I stopped at the McDonald's in willard ohio no other cars just me and I'm pulled around for a mocha frappe
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November 2022 by Vontaj Jones
Very unprofessional and they didn’t pay me for the hours I worked and when I tried to get my money i was blocked by the general manager on alum creek would not recommend
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November 2022 by Jack Collins
SHAME ON YOU mCDonald's, there's Blood on your hands
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November 2022 by Michael Cecil
Very disappointed in the way the treat there customers
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November 2022 by Martin Gamer
Number 9: McDonald's and the OlympicsWhen the Olympic Games returned to the US in 1984, McDonald's ran a campaign to show their confidence in the US Olympic Team. Customers were given scratch cards with Olympic medals events printed on them. These entitled them to a free Big Mac, fries, or Coke whenever the US won any medal. That year, the Soviet Union and allied countries, including east Germany, boycotted the Olympics. They were dominant forces in the Olympics, and with them out of the way, the path was clear for US athletes, who ended up winning 174 medals, 83 of them gold. The McDonald's promotion ended up being extremely costly, and thousands of establishments even started running out of Big Macs. While they never detailed they hit they took on the '84 campaign, estimates think the sum was incredibly high. Moreover, the marketing fiasco would be mocked for years to come, and even spoofed in a Simpson's episode.