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October 2023 by Mark Matsusaki
Arrived about 1600 on a Friday to deal with a DEF derate on a 2020 VNL 860. Great checkin process, the night counter person took great notes about what the truck was doing, then we walked out to the truck and he scanned all the fault codes. With that he was transparent about the number of trucks in line ahead of me and it might not be till Monday as they're closed Sundays. We go back in so I can sign some paper work and he then gives me the tour of the break room, vending machines, fridges for your takeout leftovers, microwave and driver lounge with good seating and a flat screen tele. Not the Taj Majal but way better than most shops I've had the misfortune of sitting in. Small amenities have such a big impact. WiFi and free coffee yall. IYKYK.I slept in their lot overnight, hit the driver lounge Saturday morning and settled in for what I expected would be a days long OOS. About 1300 a tech pops in, and hands me my keys and says I'm GTG and says I can do a road test to run a few miles to get smokes.Can I get a hallelujah !?!?I was worried about losing four days of work, and as I'm a lease driver so was also very concerned about taking a hit in the wallet, but they worked the warranty magic and it was covered.
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October 2023 by guven ersan
Volvo service has the worst service I have ever seen.Only their staff, who are experts in diagnosis, are terrible in technical matters. We brought the service to the service three times and they told us there was no problem with the vehicle, but the problem was never fixed.
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September 2023 by crystal tink
I could not even tell you all enough good things about this company & the angels they have working for them!!!This company and the staff see you as human before anything else. They can and do relate to you on a personal level. They will look out for you!! They will take care of you!! They go above & beyond for you!!!Evan in particular is a God send!!!He has gone far above & beyond to make sure I get home to California from Columbus Ohio. He is by far one of the most genuine and sweetest of people I have ever met in my life. He will always be beneficial in any job setting he is in. I hope his boss see's this & company he deserves a raise & higher position if possible!!!He will continue to be a very valuable employee to your company. Do not lose this guy or any of your staff you currently have. These people are awesome, caring, helpful, genuine & kind hearted people!!My best wishes to you all.
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September 2023 by Bryan Busch
They have the tools and program that we didn't have for our hino. On top of that they were extremely friendly and easy to deal with. Both the service writers and the tech were all great guys thank you.
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September 2023 by Ethan Nadolson
I have been working with this dealership and dealership group for many years now and can tell you that their ethics are above board and I would certainly look at this place when buying a used truck
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August 2023 by Dyno Dieselwagon
Pricing is not for blue collar folk . Corporate Pricing Only
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July 2023 by fanny ngangi
Parts sales Joel and Bryan are the best. For the last 5 years when i buyparts for my Mack, they're always extremely friendly and helpful and it make me happy every time i buy my parts for my Mack truck
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July 2023 by Jason Benn
Friendly and helpful, they got me in and out pretty quickly. Had to get idle shut down turned off. It didn't completely turn off so I called and was told bring it back and they'd take care of it. I wasn't able to make it due to loads the next day. Luckily for me i was back in the area two days later and went back. Walked in and again super friendly and helpful. They got it right in and all taken care of.
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June 2023 by Yuriy KH
Bought a new 5500 ram rollback. Paul is fantastic to work with. Will be contacting him again for another one when the time comes. Thank you !
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June 2023 by Cousin St. Louis
Came in on a sat to get a couple safety items for my trucks just passing thru I can't say enough about the parts dept got what I needed very respectful and attentive I didn't have to stand for 30 min before someone acknowledged I needed service like most dealers.
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May 2023 by MalcolmD McEntire
The staff was helpful and polite. The prices are reasonable when compared to other truck dealerships.
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April 2023 by Khan Mohammad Sahibzai
One of the best repair place in USA- the front Desk Angle is helping as angle, I am very happy the way they repaired my truck
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April 2023 by Ray Boit
Great ppl .will always do business with them. BIG4 EXPEDITE LLC
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March 2023 by josh webley
Man I'm not sure about the bad reviews. I understand everyone has different experiences with their truck repairs. However my experience was top notch, I definitely was surprised at their speed of service getting me back up and running.Service: Exhaust
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January 2023 by vijaya pailang
ATTENTION!After almost 2 weeks … I got email from them to pick up my truck and they charge me $4,370 dollars just to clean dpf and belt …estimate amount was $2,370 dollars including labor costs but they ripped off me … don’t don’t take your truck right there to fixed it .. if you want to waste your money you can take it there …
