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February 2024 by Sabrina Faith
Their hours of operation are incorrect! They are listed as an Amazon pickup hub. At 3:47 today they made an attempt to deliver a package I ordered when their business was supposed to be open till 5:00 p.m. The delivery attempt failed because they were not open. Consistently I have had friends try to go there for service for their phones and they're not open. Had I known that the Amazon delivery hub was located inside of their establishment I would have never chosen it. This is not the only MetroPCS location within this area that doesn't abide by their hours that is listed on Google. Find another place you'll thank me later.
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October 2023 by Becca S (Becca)
Looking for home Internet without contract hassle look at T-MOBILE internet and phone service before looking anywhere else! First time internet customer and Customer Service is outstanding ,really easy to set up all you need is your cellphone been with Metro by T-Mobile for 6 to 7years never had a problem.
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October 2023 by Jeff Davis
Loved the customer service that seems to be hard to come by now days
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March 2021 by Donald Stevens
It was great sev and got along with the people ?
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June 2019 by Karlina Brown
Got a new phone.customer service was great, had good information on phones since mine as really old. I have 4 stars because their service in my area is trash. I've been with metro for several years.
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May 2019 by aggie Mboya
Too pricey but it's not that bad
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May 2019 by willie Ramey
Crooks
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February 2019 by Jodi Grate
They charged my mother $50 for a service they didn't even finish
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January 2019 by Ricki Fields
Very friendly sales people.They took their time explaining the various plans they had and were more helpful then they had to be.Ill be going back to this one alot.
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July 2018 by Angelo B.
This review is in no way a reflection on this location, store and or employees but is only directed towards the company as a whole. So many of you remember my first review of this company and you might be wondering, "could it get worse" MUCH!! T-Mobile has a false credit report on my file saying that I owe them 1045 dollars, as seen in the previous yelp review I have all accounts paid with them to 0 and am an active Verizon customer. All they have to do is call the creditor and tell them I have a 0 balance like they have been telling me for over a year now and straighten everything out, not only do they refuse to, they also are now saying I owe a debt to them from 2013 of 1045 dollars. This review is all about T-Mobile and their lack of integrity, they lied to me as a customer and afterwards as well and are lying to get money I do not owe them. If you are a customer get as far away from this company as possible they'll ruin your credit score, even if you pay your total bill with them. On the upside Verizon wireless is awesome and has an fantastic network, if your not with them, get with them. SHAME ON T-MOBILE!!!!
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June 2018 by Asad Ali
Very helpful and friendly staff and knowledgeable A+
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December 2017 by James Good
Their customer service is shity and their prices are out ragesous
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August 2017 by national east
OK most cell phone companys offer the same kind of service for the most part and within a very very close pricing system. Therefore to get the value of good business they deserve they most offer great service. Without a doubt Shane and Roxy offer the best!! I have a 5 phone account with them. I recently up graded all 5 of my phones, and they give me 5 free Nice cases for them. Who does that but, the best ever. Thanks Shane and Roxy
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May 2017 by Alexander Mitchell
I have been going to this store, everyone is very nice, no pressure sales. Once I had an issue with my mothers phone that is on my account. The lady there went above what she had to do. To keep my business!!!
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November 2016 by Tim Wade
Went in to get me a new phone the girl there is so nice she hell9me out I was going to get 30 plan and she convinced me to get 40 plan because i listen ulimited music I recommend this store best people