-
February 2024 by Adnan Waheed
Nice store for crafting projects Customer service was not very welcoming.
-
February 2024 by Jeannie Cade
I enjoy shopping at Michael's. Thank you!
-
January 2024 by Michael Conrad
Best associates I've ever seen in retail working today. Funny, friendly, and extremely knowledgeable. Everybody had great t shirts.
-
January 2024 by Kurt Woodruff
Nice place to get hobby gifts and items u need to make jewlery or other items
-
January 2024 by Mary Wehrle
If you go there at night, it looks like they're closed because the outside and entrance lighting isn't very bright.Staff was great though.
-
December 2023 by steph lemle
We signed up for the kid craft online for this location. Upon walking in and asking an employee, she shrugged her shoulders and said “oh yeah we aren’t having that today”, no apology or care on the world. So I said, well we signed up to come online and got a confirmation email, no cancellation email - really just letting her know this so that they can understand this should be changed online - reservation should not be able to be made at this site if they are not hosting. The “manager” walks up, also giving zero care that we arranged our day to attend and that my kids are disappointed. I mention again that we booked online, my point again being that they should correct that. She said, well you can just go to another store that is having it. At this point it’s 2pm and I’d be driving kids another 15 min (after 30 already) to get there. (Not to mention I called the store she mentioned and they also weren’t having)The manager was incapable of recognizing my concern around the customer service and lacking any concern about the customer. Even when I explained this to her, she still was not understanding that good customer service would have said “I’m so sorry you drive here, I’ll try to contact them so no one can sign up when we aren’t hosting”. She was sarcastic in telling my kids and I to have a good day, walked off and slammed the door. Sadly, she never understood the issue at hand. I’ve seen her in there in the past, rude to others as well. Hoping Michaels can teach all managers what good customer service looks like.
-
December 2023 by Antony Hayes
Very spacious layout makes this store very easy to shop. Plenty of parking and many disabled parking spots immediately outside. Great selection of crazy products and seasonal decor
-
November 2023 by Bob Hosken
Michaels is now one of the best places to go for cake decorating materials. While other stores stock is often not well stocked and limited selection, this is not the case at Michaels. It seems like they are better for some unique items like additives and variety of fondant. They no longer seem to carry any Wilton fondant but the selection of Satin Ice fondant makes up for that.
-
November 2023 by Christine Quinn
Andrew was sweet so friendly at checkout, and let me know about all the great sales. Thank you for the 5-star service, Andrew!
-
October 2023 by Andi S.
I placed a pick up order using the app. I applied my rewards to the order. The order was canceled and my rewards were not refunded.
-
October 2023 by Jessica Mervis
Always great prices and sales. Cashiers are always polite and professional
-
September 2023 by Kelley Bateman
The most amazing experience I worked with Emily in the framing department she was spot on. She knows how to work. She help me with the matting framing, and was able to get everything done ahead of time before my husband‘s birthday. I can’t thank you enough, Emily and Michael’s for your excellent customer service quality and pricing.
-
September 2023 by Jacob Greenberg
This Michaels is always clean and well stocked. Its never terribly busy which makes it great if you just need to pick something up for a project.
-
August 2023 by Cindy Dillon
Was just at your store, 161 in Columbus Ohio. Worst service ever. Prices wrong and they dismissed me like I was nothing. Did not bother to check prices, said well customers move things. Very young and inexperienced in retail. I used to own my own store and I will never shop here again.
-
July 2023 by Gokulnadh Naduvilakandy
Good store if you are looking for craft works and related products. Have a huge collection of different craft stuffs, friendly staff and lot of parking. Painting related, decorations related, kids toys, plastic flowers, picture frames, etc
