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February 2024 by Garlene J.
Came for a simple oil change still here 2 hours later. With no response on why the long wait.
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February 2024 by Chris Hahn
The quality of the service it's self was good, about what you'd expect. However, I sat at this shop for exactly THREE hours for them to change my oil and tell me I needed new rear pads and rotors, and charge me $100. If you don't value your time, this is perfect for you. Again, there was nothing wrong with the quality of the work, they just really need to work on getting cars out the door instead of starting 4 other cars when all one needs is filled with oil to hit the road. I won't be back.
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February 2024 by Nathan Haynes
Still in the process of troubleshooting my brake problems ,techs and management have spent a lot of time at no additional cost to get to the bottom of this
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December 2023 by Mary V
I had a flat tire and Kevin was able to fit me in. He was very kind, helpful and transparent about what was going on with my car.
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December 2023 by Aaron Beaver
Kevin was wonderful, professional . I was very satisfied with the service Midas and Kevin gave me. Thanks to Kevin, my car is running great.
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December 2023 by Janet Abroms
I visited the Midas near Bexleu, Ohio on Nov. 22, 2023. My granddaughter either had a leak or something else in that she had lost oil. Kevin was a life saver. I would recommend this is the place to go.
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October 2023 by Jeffrey Tucker
Kevin did a amazing job helping me fixing my car. Very hard working and good with explaining car issues. Highly recommend asking for Kevin.
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September 2023 by E Huey (Lis)
I brought my car in to identify the loud noise of my car and thought it was the exhaust and mentioned it but I wasn't certain but when I asked, I was told it might be the wheel bearings. After 2 1/2 hours waiting, I was told it was the wheel bearings. However, later after a second opinion at another mechanic it turned out it was a rusted part of the exhaust and the wheel bearings were fine.While at Midas, I was also told the engine was overheating due to the fan not turning on so the fan was plugged back in which I trusted that they knew what they were doing. The next day, my battery was dead due to the fan being plugged in and constantly running when the car was off and I had to get it jumped to start again.I was not happy with my experience with Midas on this last visit. I had no issues prior to this experience. This has left me with a horrible experience because not only was I told the wrong parts that needed to be fixed at an extraordinary price (over $900), they made my car worse because they drained my car battery so it wouldn't start. The mechanics should have the knowledge to make cars better, not worse and it leaves me questioning not only if the mechanics are qualified but if I ever want to visit Midas again. I feel like I wasted my time.Beware if you go. Midas, please make sure you hire qualified mechanics!
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September 2023 by Floyd Edward
My appointment were two weeks prior to Aug. 25th. Dropped my car off and informed only one machanic working but will still service my car for #2 injector and coil. I will be notified to pick my car up before six o'clock closing.I received a call ten minutes before closing saying my car wasn't ready because they didn't have a scanner at the their shop and he will bring in his personal scanner on Saturday.. If I wanted to drive the car that night that I can.When I arrived about eight minutes after six the shop was closed and my car inside off their lot.Saturday morning when I arrived one other car had been lifted up on their rack. I was told that I can reschedule if I like and said yes. I have work to do and wasn't going to borrow another car.The machanic already suppose to know what tools needed for this jobNothing about my lost for that day.It's bad practices for shop employees to lie to customers and charge the same prices at my loss.I WOULD NEVER,EVER, EVEN put air in my tire at this location...3209 East Main St.,Columbus,Ohio 43213.
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September 2023 by Shel Bell
I love this location! The customer service is top notch! The lobby is clean and the chairs are extremely comfortable! I actually mentioned I wanted the chairs. Lol.Services: Tire rotations
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August 2023 by Tiffany Murray
I had a great experience with this Midas site and have trusted Midas with my cars in the past. I really appreciate getting good service, forewarning of upcoming needs, and good communication. I will definitely be back!Services: Air & cabin filter replacement
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July 2023 by Brandon Anderson
The only problem I have with Midas is when they recommend easypay financial to people they need to tell them that they have to pay off the loan in 90 days or the amount will go back up to the same amount. For example we had our loan down to 850 and then after the 90 day’s promotion it went back up to 1737.35. I wouldn’t recommend easypay finance unless you absolutely have to use itService: Brakes
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June 2023 by Caleb Owen
Awesome associates here at this Midas. Came in for a tire plug expecting to pay about $50, only to find out they do tire repairs completely free of charge. Everyone was super welcoming and friendly, offered water or soda while we waited, and they got the job done quick. Can’t ask for much more, thanks guys!
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May 2023 by Miguel Hernández
Today was my first time visiting the Midas on E Main St. I called prior to taking my vehicle for an inspection and spoke to Zachary. He provided some theories based on my experiences with the recent issues. When I arrived to drop off my vehicle there was little wait time, was greeted professionally, and were given an explanation of what was going to happen. Shortly after an hour of drop off, Zachary call to inform me of the real issue (front brakes)versus my suspicions, he gave me the actual estimate, that he can do the work today, and that my Chevy is a beautiful car. Thank you, Z. An hour and half later, he called again to say my vehicle was ready. I arrived shortly after and Oley was there to cash me out. Nice, professional, and friendly service. Limited and tight parking in the front. If you are facing the Midas, there is parking on the left of the building. Decent prices. Thanks again, Zachary! Visit this Midas for your vehicle needs!!
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May 2023 by Paige Stanonik
When my car broke down, they were there to fix it. Zachary the manager is such a professional. He was so helpful and informative. Zachary gave me regular updates, worked with my schedule and was able to have it fixed in a timely manner. I was very happy with the price and services.Service: Steering & suspension repair