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April 2025 by Michael Dienstbach
Pros:
- front desk staff was friendly
- not pushy with up selling
- quick oil change
Cons:
- tried to sell me a new air filter. Said it was dirty, I checked myself and it is not. Technician left one of the clips open on the air filter compartment. Said they sent pics of the filter to my email but did not
- tech left manual and insurance papers on the floor
- tech was wearing flip flops - safety issue
I will not be going to this location again.
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March 2025 by mehdi rekkache
Rude, no free inspection after oil change like they said & it was 2 pm I asked about the breaks he told me you are lucky that we change your oil today 😅 1000 companies To change oil i chose Midas than I am lucky. Never coming back
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March 2025 by Nasser rahimi
Everybody read this review in its entirety please. I know it's a little bit long but it worth save yourself headaches. I've been doing oil changes here for a while now and this time what happened was just unbelievable. They stripped the thread on the oil drain plug and I had no clue about it until one of the neighbors alerted me. I checked it myself just to be sure what I am witnessing is true and it was indeed a loose plug ,asked the neighbor who is the mechanic himself and he was able to confirm. I knew from the moment I saw all oil scar on the ground something must be wrong. Because I myself have been a mechanic and done the job long enough to know things and currently in the college of engineering. I called them and talked to TJ who claimed to be a manager, and said to bring it in to get it fixed. I went there first in the morning just to face a guy denying everything and giving attitude. I told him that I've been doing all my oil changes here for the past couple of years and gave him the phone number to look it up. Again he tried to deny and I told him why don't you look at the sticker on the windshield and suddenly he said no I found you in the system and I be like ha. That's what TJ tried when I first called. he denied to know about my car even though I gave him my phone number and even date I was there for oil change. TJ did some work on it and replaced the original bolt with a different looking bolt and I checked it looked good, though I'm still unsure if it's going to work. Anyways, they finished, gave me the car and I left just to find out later they put more oil in the engine than it is supposed to. I called them again and Damian who caused the whole situation in the first place answered the phone and told to bring it in. I drove all the way from school to the shop, He came out and checked the oil dipstick and said it is good, I said it's not, there's way more oil in the engine than it should but he kept denying and said he's a technician and knows everything. Well if you knew you wouldn't say the wrong readings is due to the expansion. Are you on drug? It's because I have already driven the car. You only check the oil when it hasn't driven and oil is settled at the bottom. The engine is obviously overfilled with oil and that means: too much pressure on the crankshaft, creates foam which get in the way of proper lubrication damaging the crankshaft and other components like, seal and gasket. It reduces the engine power too and finally car to bed. This Damian guy is so arrogant believes knows everything. You need to hold your horse kid. When you mess things up for a customer you should try to make it right and apologize not to get rude and aggressive and slamming my hood walking away. I said I will be calling the manager and he said not a problem. I called the customer relation and asked for a call from the manager. It's funny James called from an unknown number left a voice mail saying they've already did a free oil change and there is nothing to discuss. No kidding, stripped the oil thread causing leak all over lot, I was lucky it was caught otherwise I would've driven the car till the whole engine blown up. How about you do your job right. I'm going to file a complaint with BBB and have already told everybody I know to stay away from Midas. Who do you think you are dealing with guys, I may have an accent but trust me when it comes to cars I am not the one to fool. you either didn't measure the amount of oil while filling up or unloosen the filter let the leftover out. If you made mistake just own up to it and make it right not argue about it making false claims. The oil expands haha because the car has been driven and engine is hot already kid. I worked in a very well known car factory and met a guy who had master degree in mechanical engineering and been practicing for years designing engines made mistake and you say you're a technician and so sure of everything. The oil level must be between those two dots, have
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March 2025 by Elsa Wehner
When doing oil change, a very necessary step is to check the tire pressure. But yesterday my car was not got a check. This service was unsatisfied and unprofessional.
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February 2025 by National Advocate
Do not buy tires or do ANY types of car repairs at midas on henderson rd. Columbus ohio. Shop around. those guys who work at that midas will over charge you.guys who work at that midas Brian and Damian will over charge you and PRESSURE you and tell there are no deals out there beware yall.
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February 2025 by Franco El Zar
I went to Henderson middas for a check engine light, they charged me 2,300$ to not fix my truck, and attempted to charge me 1,400$ more to keep working on it to see if they could find the problem.
Avoid this location.
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February 2025 by Sharon E
Produced an estimate of $4600 which oddly was close to accurate. They did however miss a fist size rust hole in my subframe / engine cradle that would be a fatal flaw . Glad I took it to my usual mechanic who let me stick my arm in said hole . I wouldn’t recommend them for anything
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June 2024 by idin pirasteh
Solid service. Damian shot me straight. Wasn’t a small job but I know they did everything to make it as painless as possible.
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June 2024 by Carla DErrico
They're good people. I feel comfortable coming here. They treat me well ?
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June 2024 by Homer Olsen
Great service!
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June 2024 by bryce hysell
Did a great job when I needed a fix in a hurry I appreciate these guys
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June 2024 by Kevin Johnson
Impressively fast.
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June 2024 by Chris Harrelson
Great, experience. They take pictures for you to look over and know exactly what is going on. Also checked on multiple different items to be safe.
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June 2024 by Emily Riley
Fast work. Close and convenient for me.
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June 2024 by Eric HE
Fantastic job. I would recommend to anyone
