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September 2024 by Mohammad Yasin Zafari
Nice people and nice work
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September 2024 by Rj Moten
Came in to the shop with what could have been a real bad tire situation, they help me with no questions asked. Really great team of experts. Thank you guys.
Wobbly Tire
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August 2024 by Jason Bell
I was in a panic when the low oil pressure alert repeatedly came on in my truck late on a recent Saturday afternoon. I pulled into Mr. Tire in Reynoldsburg at 5:50, 10 minutes before closing time. Bill and Reggie were very gracious to squeeze me for what I thought might be an oil change to solve my problem. Upon looking at the vehicle, Bill told me and showed me that the oil level and quality was fine in the truck. An oil change was not needed. He took the truck off the rack and hooked up his diagnostic meter to it to try to find out what might my problem. He told me that nothing was registering to explain my pressure problem (in driving it since then, the indicator has not come back on). Bill refused payment as they offer free estimates and diagnostics. By this point, it is 6:30, well after closing time. Reggie stayed and helped the entire time as well. They both went above and beyond, staying late and not taking advantage of me by performing a service that was not needed and then tried to diagnose the cause of the problem. I greatly appreciate the professionalism, integrity, and kindness that was demonstrated by both Bill and Reggie. I won't hesitate at all in the future to go to this Mr. Tire for my auto service needs!
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August 2024 by Greg Sharpes
We were in the process of purchasing a car for my son. Firestone canceled my scheduled inspection 30 minutes before I was to buy the car so I called Mr. tire. I called and talked to Bill. He said if he had an open bay he’d get it in. I showed up, he put it up on the rack and showed me everything I needed to know, positive and negative about the car. He took over an hour with me and helped ease my mind giving me his opinion on what needed to be done. I will definitely be back. Bill was great at going above what was expected…and we bought the car!
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August 2024 by September Brown (Pep It Up)
After calling multiple tire places and dealerships in the city for a specific tire to no avail; I reached this location. Billy answered and was so friendly and calm. He looked up what I needed but didn't have it. However, he took customer service up a notch and asked me if I could hold while he called one of his other locations who was showing the tire I needed in STOCK. He placed me on a brief hold, even coming back to the phone to let me know he was on hold with the location and he wanted to make sure they had what I was looking for in hand before having me drive there. After a brief hold he came back and they had it, only 1 left. He told them I was on my way and I was able to find a discontinued tire for my vehicle. I was so grateful because other tire places I called weren't as friendly nor as helpful. Thank you so much! You are appreciated.
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August 2024 by Demarin Ruffin
Serviced quickly, friendly, and informative techs.
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July 2024 by Kendra Cromwell
Bill and his crew do great work. 10/10 recommend.
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July 2024 by sacz business
excellent customer service from the best tire specialists.
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July 2024 by Anthony Lucas
The best thing about Mr Tire is that they brought the manager Bill from the Brice Road location to the Main Street location. Bill will turn that location around real quick. I use to go to the Brice Road location when Bill was there now I will never go back. I had all of my information transferred to this location on Main Street because of Bill. Bill is honest with his customers and he doesn’t try to up charge on anything that needs to be done to customers cars. For once, the Monroe Co. has got it right.
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June 2024 by Kenneth
I got a tire alarm on my car, I took it to Mr. Tire without an appointment. Junior was the only mechanic in the shop at the time, it turned out that it was just something to do with the computer settings, which he fixed, I was in and out in 15 minutes and he didn't even charge me! I have been going to this Mr. Tire for a while and I've never had a bad experience there, the staff is truly good at what they do. Good honest service is something that seems so rare in this day and age but these guys are the real deal. Thank you!
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June 2024 by Holly Brunton
I came home from work, got out of my Jeep and heard a noise. Looked and there was a big screw in my tire. I hurried up and drove down the road to Mr. Tire. The gentleman named Billy was very kind and put my spare tire on. Thanks so much! I would take my Jeep to you any day! Thx for making my day better!!!!
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June 2024 by Maria Campbell
The staff is friendly. Two mechanics have been there for awhile and I like that consistency of service. I feel confident in the service I receive
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June 2024 by Samantha Johnson
Well for me, they did the oil change, but they didn’t do the tire rotation, or any of the other services that were listed on the paper that they were supposed to do so I was a little bit confused as to why they didn’t do the other services
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June 2024 by Lisa Alston
Today I ran into Jr. also known as Clive. he was the most customer friendly mechanic and or person I’ve ever met at a place to have automotive services performed! My time was valued, and my need for service was rendered in a proficient and effective manner. He also educated me about my vehicle and addressed any concerns. I will. be returning to this location again for my auto needs and maintenance. ..
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May 2024 by Candis Robertson
They were curtious and efficient. I’m very pleased with my experience.
