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September 2023 by Josh K
The owner of Mr. Mover came to my home to provide an estimate and sold me on the personal touch and commitment that we'd be taken care of. The movers who came were professional and efficient, but didn't adequately protect our furniture. Some was being prepped in our apartment and some down by the truck and I could be two places at once to catch it. For example, the cheap ikea bookshelf was wrapped in blankets, but our amish hardwood dining set was not all wrapped and was damaged. When I reached out to see if they would make it right, I got nothing. Eventually I got someone on the phone and then no follow up via phone or email. I'm glad to see other's didn't have such negative experience, but an otherwise fine move was ruined by the lack care on the movers part the lack of ownership of the issue by the company. Due to this treatment after the fact, I cannot recommend.
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July 2023 by Josh Klaben-Finegold
The owner of Mr. Mover came to my home to provide an estimate and sold me on the personal touch and commitment that we'd be taken care of. The movers who came were professional and efficient, but didn't adequately protect our furniture. Some was being prepped in our apartment and some down by the truck and I could be two places at once to catch it. For example, the cheap ikea bookshelf was wrapped in blankets, but our amish hardwood dining set was not all wrapped and was damaged. When I reached out to see if they would make it right, I got nothing. Eventually I got someone on the phone and then no follow up via phone or email. I'm glad to see other's didn't have such negative experience, but an otherwise fine move was ruined by the lack care on the movers part the lack of ownership of the issue by the company. Due to this treatment after the fact, I cannot recommend.
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June 2023 by Matthew Shackelford
Simply the best professional movers I have ever worked with. For context, we have moved cross country twice and locally several times using movers that were “fine.” We just completed another long haul move from Columbus to ATL, and Mr Mover made it an absolute pleasure from estimate to delivery. The owners Jeff and Pam offered insight about the move even before we committed to using their service, and the total actually came in under their “Not to Exceed” estimate.One of their strengths is employing full time, professional staff. Yves, Eric, Ricky, Donny and Shawn were an absolute pleasure to work with. They treated our belongings as if their own (better than we would have, honestly) and communicated clearly and cordially throughout. True professionalism from start to finish, and they will be the first call we make if we ever head back north. Very satisfied with this decision.
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June 2023 by Brian A.
Jeff and Pam are awesome. The guys were on time and did a great job. If you want a reputable company that's professional than hire them.
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April 2023 by Terrie Kim
We had an UNBELIEVABLY GREAT experience with Mr. Mover. This company went WAY above and beyond in easing our stress, accommodating our timeline in a hectic time of year, and making sure we did not have to worry about our possessions. From the office staff (Pam is awesome to work with) to the movers (big kudos to Jeremy and the team), we had an exceptional team on both sides - loading and unloading. It was worth every penny to have the peace of mind that our belongings were being handled with care. The movers were on time and ready to work. They were professional, always polite, and friendly. I will absolutely recommend them and am so grateful for their services. Thank you for the excellent customer service and quality!
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March 2023 by Andrea Holley
Pam did great with scheduling and following up the day before the move. Jeremy and the guy with him I didn’t get his name did an awesome job. Very efficient and overall great customer service. Would recommend to anyone!!
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March 2023 by Darlene Cave
The movers were very personable and professional. They took great care with our possessions and also took time to explain things to us.
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February 2023 by N K
Professional, hard-working workers who came when scheduled and got the job done well within the estimated time amount. They were prepared with safe, efficient moving equipment and they were respectful and friendly as they moved items out of our apartment and into our house. Worth every penny and we wish we'd known about them before.
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December 2022 by Brenda W.
It went great. Fantastic gentlemen. Professional service. I would hire this company again.
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December 2022 by J Johnson
My wife and I relocated from Powell OH to Wilmington NC. We obtained several estimates (varied by $1000’s) and Mr Mover provided us a very competitive guaranteed “not to exceed” quote. We were very impressed with everyone including Jeff the estimator and Stephanie and Pam at the office. Communication was excellent.Special shoutout to the moving team Eric, Yves and Donny. They arrived on time packed and loaded all of our belongings with great care and efficiency. Great attitudes and actually made the process “fun”!The delivery of our belongings to our new NC home went smoothly and on time as well! Had to laugh as while unpacking they apparently packed a bag of Doritos from our pantry - it was intact and unscathed! Now that is impressive!Lastly, our final invoice was actually a few $$ less than the guaranteed quote as well - no hidden add on surprises.Thanks to Mr Mover for a job well done! Highly recommended!
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December 2022 by christina tremains
Excellent value and team. Affordable price to move furniture out of a room that was getting a new floor and then to move it back again. The two guys on my team were super nice, polite, and efficient. Very cautious with my furniture and walls. I recommend these folks
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November 2022 by A. Frimpong
My movers were great. Accommodating; as I had to push my time back to later in the day. Very professional, were very careful with my belongings and respectful. Will definitely recommend this company.
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October 2022 by Heena Patel
Mr. Mover was great. They are bit on the pricier side but totally worth it! They had great with communication and flexibility. We had some delays on closing our home and Stephanie and Pam at Mr. Mover were more than accommodating for the multiple delays. Yves, Eric, and G we’re extremely efficient and careful with our move.
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September 2022 by Matthew A.
Wonderful experience! Definitely recommending to everyone and using in the future
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August 2022 by Alison Jackson
This was our first time hiring a moving company and we were so impressed with their efficiency! They quoted us at 4 hours and they finished in a little over 3, which saved us a good amount of money. They were super personable and professional as well. I wish I knew the names of the 2 guys that helped us because they were amazing. We will definitely use Mr. Mover again in the future!
