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March 2024 by Rachel Noxon
Fast and efficient! Kind and helpful! Highly recommend!
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March 2024 by George Scheiderer
Guys at NTB got me in quick so I could get back to work and pay for my repairs. BANG!
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March 2024 by Anna H
Love ntb polaris. Always helpful, good work, good prices. They are honest and don't try to charge you extra for more things you don't need.
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March 2024 by Laura Kelso
Great experience. On time and friendly staff.
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March 2024 by N
Jolan at front desk is fantastic. This is a no nonsense place no gimmicks. They get the job done quickly and give you the cheapest price.
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March 2024 by Alicia Shaw
Phil and his team are an awesome crew super professional and polite explain service in detail and are always honest
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March 2024 by Shaq Brow
Great customer service
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December 2023 by Martina Gunther
Great service, short wait time. I needed my tire plugged ASAP and they were able to squeeze me in with a short wait time. This is after the original place I had an appointment at canceled not 1 but 2 different appointments that were scheduled on the same day.Thank you NTB for being there! You guys rock!
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December 2023 by Jason Davis
My experience was hands down the best I've had vs competitors like Tire Discounters. I stopped going to NTB about 10 years ago. The new ownership and changes seem to have made a big difference. I would highly recommend the Columbus, Ohio Lyra Drive location. The customer service was amazing and not rushed. I ask a lot of questions and Nick answered them with a smile and enthusiasm that is refreshing to experience. Other members of the service team were walking by and offering knowledgeable suggestions as well. They all just appear to love their job and what they do.
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December 2023 by Rica Apollonio
I have been going to Polaris NTB for several years. They have been honest and have charged reasonable prices compared to other places. Just left there and they took care of my tires and they were under warranty! Thanks NTB!!
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November 2023 by Mathew Knapp
Just left NTB Columbus OH Lyra Dr shop and have to say “best experience ever” with any auto shop I’ve ever been to. First off they fit me in on short notice on an already booked day, then they spotted my problem and fixed it quickly for a reasonable price. MOST OF ALL I FELT AT EASE THAT I COULD TOTALLY TRUST THEM. Huge Thanks to Jake, Phil, and Clay for making my day. Way to go guys, you’re the best!! I’ll definitely be back.???
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November 2023 by Paula Stanley
I work with Phil at NTB on Lyra Dr. Phil is exceptional! He is professional and knowledgeable. Phil is an excellent communicator, listens, and cares about service provided. There are no surprises and I’m always happy with the service provided.The service technicians there are also great.I highly recommend Phil and his team.
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October 2023 by Mitchell
Had a good first time experience here. Was through Columbus and stopped by, got a great deal on some tires and was able experience first class service. The manager and the techs were all friendly and eager to help. Awesome. I will come back here if I need something.
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October 2023 by Karley Ison
Jolan and the whole crew at NTB were super friendly, helpful and quick with our tire repair. The location is right next to Texas Roadhouse so we went next door to have a bite to eat while waiting and they were done in the time they told us they would be! Great experience. Will definitely be back if we have any future car issues.
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October 2023 by Daniella
I am very impressed by the professionalism and curtesy the staff displays to customers, especially by Phil. I noticed a woman who walked in with a problem and he addressed her in a dignified and mild manner. He greeted every customer who entered the store. Also, I was treated well as I was offered something to drink while I wait. This is the second time I’ve bought tires from this store. I had questions and he made sure to answer them all. I recommend this store for all your tire needs!
