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June 2025 by Jessica
This used to be one of my favorite thrift stores. They have started to carry more new merchandise than used items. The prices are higher than what you would expect to see at Ollie’s. And a lot of the price tags have been removed and they cannot sell things without a tag. I’ve witnessed the managers being rude to customers and especially rude to the employees.
Update: I have been overcharged here twice now. Both instances the cashier rang up an item more than once.
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June 2025 by Beth Hoover
I've been to a lot of thrift stores across the country. This location is now my favorite in the Columbus area. The store is extremely well organized, super clean and all the employees that I interacted with were very pleasant and helpful. 10/10 would shop there again and again!
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June 2025 by anwar mateen
No senior or military discounts, why not????? 🤨
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May 2025 by Dajah Stewart
2 dresses the exact same just different sizes, one was $12 the other was $8 with a gray tag that's 25%off they said it's because ones been in the store longer than the other, then she compared it too food which didn't make any sense to me. Also when I gave them my phone number it rang in as a barcode for a blazer that was $17 good thing the cashier noticed it did that, I wonder how many other times it did that without any one noticing.
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April 2025 by Gabby J
Today, April 08, 2025 me and three other friends went into the Whitehall location to shop for summer clothes and just new things to update our closets
Everything was going fine until we went to the fitting rooms. All four of us split 1, sometimes two rooms at times to let other people go too. While two of us were trying things on, we heard an employee talking to other customers about us
She not only started the conversation, she said things like “I think they’re stealing” and about how we had “too many clothes”
I’m sorry, but why is the employee of a clothing store complaining about what we picked out? As a collective the four of us spent roughly 260$ after putting things back that don’t fit
I have heard people in town complaining about the customer service and I was hoping they were wrong and tried to go today anyways. I was sadly mistaken. This was the worst customer service I have ever had. The only person who stuck up for us was a kind man in a red shirt that worked there. Thank you if you see this
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February 2024 by Andy Manka
Be very careful driving in. Stay on the main road as long as possible. There are posts that can scratch your car. Awful plaza, pretty good selection.
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February 2024 by Jordan Sheen
Most organized thrift store I've ever seen. Worth the extra cents to get used items that are easy to find and clean to move through.
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January 2024 by Zack Martin
This location has turned into a money pit and is run by greedy people. They have new and used things listed at higher prices than most stores. If all this stuff is supposedly free or donated to them why are they charging full price and then some for it??
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December 2023 by Nonia Biznatch
One of my favorite resale shops in the Columbus Area. I can always find something I need here. Clean, organized, and employees are helpful and friendly. Certain days of the month they have tag sales, you can save an extra 30 o/o off. I try to visit here every few weeks. They get in a lot of new items! Worth checking out if you like to save $.
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December 2023 by Stephanie Jay
We didn’t find anything except it has allot to offer!
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November 2023 by Karen Zimmerman
We went in there for the first time I bought a Bible game a children’s Bible and 3 family games as well as some other items, when we get to the counter after the lady rang up our items she was trying to take the tag off one of the games that was all marked 2.99 she called the manager and they said that tag has been changed and treated us like we did it very rude I stated go watch the cameras I don’t need to change tags no reaction so I kindly cancelled my order as well as my mother left her items I will never walk in this store again .
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October 2023 by Terry H.
Pricing and customer service, very nice....location nice. Selection was very nice. I like how the store and bathroom was clean. Made it much easier and comfortable to shop.
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August 2023 by Tony Sparks
Nice clean store very organized
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August 2023 by Ms.E
I go here a few times a month and I am always thrilled to see Ms. Linda on the floor and not the register so we can chat a bit while she work she is always very nice and hold a nice conversation. She asks about my kids and life and remembers things I mentioned last visit. Reminds me to go check the kids sections and see what's new for my littles. Or to get started on birthday or Christmas shopping. AMAZING customer service.
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July 2023 by Mary A.
Two parts bulk/liquidation to thrift store, Ohio Thrift Stores's name led me to be surprised by the amount of new clothing items and other kinds of new goods, such as stacks of Coastal Scents eyeshadow in large Z palettes. I also suspect that some items are rebates items as that are familiar to me as an Ibotta user, because of other new in box makeup and nail polish etc. The warehouse size of Ohio Thrift Stores means for once, the men's section does have a dedicated side. There was a wall of hats and new wool acrylic blend socks, different colors of Gold Toe socks, etc. Still, the women's section is front and center as you enter and the men's section is off by the luggage. But the size of the warehouse makes the men's section feel spacious like a department store. High ceilings and some smaller, oddly shaped rooms for linens, books and home wear etc (with a wall for electronics) makes me think Ohio Thrift Store took over some other company's probably non-retail warehouse space. The restrooms are the most peculiar as you have to ask for the key, and are led up the stairs mens and women's bathrooms that smell clean like Clorox. The restroom area is a little like a maze with odd walls. Anyway, I went to Ohio Thrift Stores for the clothes. The brands were decent and the athletic wear section in particular had decent brands such as from Macys, Kohls and Target apparel labels. Sales are three colors on sale at 25, 50 and 75% off. Look for the tv screen which flashes the sales amounts and colors. I went towards the end of the week and did not find much in the three sale colors. The average price might be around $4-$8. Three fitting rooms. I liked the stool and the place to hang clothes, and the return rack outside. But the fitting room was locked and a bit cumbersome to find someone. The attendant doubles as a cashier and is busy around closing time. 6 item limit, and they hold you to it.
