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September 2023 by Deborah Verona
Excellent art packing! Received our art in pristine condition and shipped very fast. Please see pictures. Highly recommended !
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December 2021 by Jesse U.
I was in a bind because my normal packing company was out of supplies. I asked them to pack 2 large very expensive items for me and I thought they would do well because they have a big sign saying we ship furniture. I really expected more from this place. First they did not use any bubble wrap at all. They threw my items in a box with some packing peanuts and said this is good enough. I took it to ups to get ready and ship it and asked them to check for me. The packing is insufficient for any kind of an insurance claim so if the items get damaged I'm just put thousands of dollars. I'm currently paying again to have these repacked the way they should've been done in the first place. Absolutely 0 attention to detail. Manager was rude and refused to pack the item with any bubble wrap. Advised me to file a claim with my bank and there was nothing else they can do. There is packing peanuts jammed in my product that could cause it to malfunction and I'm having to pay twice to have this packed. I would never step foot in this store they are careless
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October 2021 by Debbie Putchat Cantrell
They had a boxer dog there with a leash on but just walking around and the dog jumped on me not just once, but twice. The store owner or attendant ? did nothing to control his dog. I do not recommend this Pak Mail, sad because it is so close to me.
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July 2021 by Hawks Win
This location crated up an eBay purchase for us. We called Pakmail since they were the closest to the seller we purchased from. Bring hundreds of miles away, communication from this PakMail was easy and efficient. They picked up our large and heavy item from the eBay seller. Andrew and his team packaged everything carefully and secured to a pallet, wrapped it all up to protect it from weather. Really nice job and we are very happy with the experience.
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April 2021 by Anne Rouch
If you need to mail an item to Mexico do not use this place. He could not enter my information correctly because it was in Spanish.
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January 2021 by Melia Rose
Hours say open until 3p on Saturdays, but its 248p and the place us locked up and dark.
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June 2020 by Tara H.
The staff and owners at Pak mail in Gahanna are just an amazing. After a few visits they remembered who I was and would pull me up when I walk in. I have a customer who has a PO Box there and they allow me to leave her order in it without charging me. Always courtesy staff keep me going there opposed to the post office.
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May 2020 by Paul Lail
Great service, great folks. Super helpful.
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February 2020 by Designer Boutique
Great location but theyre slow as malaise so if there’s 1 person expect 10-15 mins for a item or more...other than that normal shipping shop
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April 2019 by Kendra Leonard
Acknowledged and greeted with kindness every single time we walk in! Questions are always answered quickly and the business seems to run very professionally and smoothly. We are very happy with the service.
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December 2018 by Wendy V.
Love love love this place! They are so nice and welcoming!! The customer service is out of this world! I just walk in with whatever I need to mail and they pack it right up for me as friendly as ever! And they have the most precious doggie to lighten up your day as well! Cute little friendly pup! I may need to go find some more things to mail out just to go back and visit! I will never go anywhere else!!
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November 2018 by M VH
Very expensive and not forthcoming about it. Twice now I have been charged literally three times more than had I gone to the post office. Even when I called ahead, they didn’t tell me about the higher prices. Very disappointing, and they are not apologetic about it.
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October 2018 by Kym H.
Had to send out a package and was on my way to the place I usually use to mail out by UPS or Fed Ex or US Mail. On my way, I just happened to turn my head and saw a place called Pak Mail and thought, Why not try it? I pulled the into a parking space right in front of the door, walked in and a young woman greeted me. I told her what I needed, she provided me with a label to fill out, I told her how I wanted it shipped, she gave me a receipt, and I was on my way. Everything went as smooth as could be. It's a small shop located in a small strip shopping center at the south west corner of Morse & Hamilton Roads, just south of Max & Erma's and Huntington Bank. They ship anything and everything. They even have a sign saying that they ship furniture! They were nice, they were quick, they were convenient. Yep, gonna use them again!
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July 2018 by Jennifer Denny
I use this Pak Mail location for both personal and business use. It is amazing! The people that work there are friendly, knowledgeable, and so very helpful! I would highly recommend this location for all your packaging and shipping needs.
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July 2018 by Maria VH
Very expensive and not forthcoming about it. Twice now I have been charged literally three times more than had I gone to the post office. Even when I called ahead, they didn't tell me about the higher prices. Very disappointing, and they are not apologetic about it.