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February 2025 by Marquise Pierce
Carol(olentangy)was a great groomer for my Yorkie!! The best customer service I've had at a grooming appt!
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November 2024 by Kelly
Went here to get my dogs nails trimmed. I had gone to a different petco in the past and had no issues. My dog had all her shots done at a vetco in August and I got her nails done in September. I came in today and they said her rabies shot was expired. I gave proof it wasn't. I even provided the receipt from vetco with her vaccine records, the dogs name, and the date of service. They wouldn't accept it because it didn't say if it was a 1 year or a 3 year vaccine. It wouldn't matter since the vaccines were done 3 months ago. I just don't think they wanted to work.
While I tried getting my dog seen I was watching a groomer working on a small poodle mix dog and the dog moved and was hanging by their neck off the working table, so there's that.
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September 2024 by Jennifer Mosley
Devan and Carol in grooming are amazing! They go above and beyond making sure my dog is comfortable and well taken care of
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June 2024 by Cyndi Bellerose
Devin did a fabulous job grooming Sassy. Although she didn't like having her nails clipped, they look wonderful. She came home looking and smelling great. I feel this was the best grooming job yet! Thank you, Devin. I'm looking forward to more of your grooming magic with our next appointment for dog #2.
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May 2024 by William Chafins
Friendly and great job Carol was super nice very pleased.
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May 2024 by Katarzyna Gil
Their were long patches all over him when everything was supposed to be 1.5inches. The hair on his head was so long still and it looked like they gave him a mullet. The area around his eyes didn’t get cleaned. We had to spend well over an hour fixing him afterwards. Even with paper scissors we managed to do a better, more even cut. This experience was nothing like past visits with my old dog.
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February 2024 by Mary Ferrell
Excellent work!!
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February 2024 by Madison Baker
My dog was completely shaved. Groomer completely did not do as I asked. Will never come back, and will definitely not allow anyone to bring their dog here. Will be calling management to get a refund. I am mortified. Would give 0 stars.
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September 2023 by renae hopkins
Emily is a great groomer but grooming has gotten to expensive here I was charge 2 matting fees not sure why and not only that but my regular appointment was Monday I was a little late under 5 min but still was told to come back.
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September 2023 by Heather Rice
Lulu had a mini makerover and it was great! The staff is very friendly and knowledgeable. Devan is wonderful with her and does a very good job.
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September 2023 by D'Ara Barber
Hailey was awesome
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August 2023 by Keli Breckenridge
Person who answered was rude and unfriendly, told me no "self" pet wash at that location and didnt offer to tell me which one was. No more shopping here and being one who spends over $400 month just in main food, ya'll lost a good customer.And since I received a very respectful reply, I shall give them another try. Everyone has a bad day!
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July 2023 by Google user
Person who answered was rude and unfriendly, told me no \\\"self\\\" pet wash at that location and didnt offer to tell me which one was. No more shopping here and being one who spends over $400 month just in main food, ya'll lost a good customer. And since I received a very respectful reply, I shall give them another try. Everyone has a bad day!
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May 2023 by Jessica L.
Decent store for items needed. Staff was friendly! The Vet service section was uber small, but it worked for what I needed.
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November 2022 by Eve R.
I like being able to shop online and do curbside pickup. Most of the time, I just run in and pick it up vs having the employees run it outside simply because I know that staff has been very limited lately and I don't mind going in. The reason I gave 3 stars is for how limited the dog food selection is. More often than not, they don't have what I want or need and I have to shop around and review more than I'd like. The other reason is because I've purchased items online just to have them not available when my order is processed. Like cat litter. It's not a huge deal but it's frustrating. The staff is always friendly when I shop in store and they have competitive prices and good shopper program rewards. Full disclosure: I've never used their grooming or training.
