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March 2024 by davonna barkley
Was super busy and under staff but have to give it to the woman that was working the front. She stayed calm and tried her best to problem solve. I have worked in the service industry so i know how it can be when you’re understaffed and busy. I longer then 20 mins but i could see they were all trying and working hard. She kept everyone update on the status of there order, problem solved best as possible.
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March 2024 by Eric
Would give a zero if I could. They delivered the wrong food (it had my name on the ticket). They put me on hold for 20 minutes when trying to fix it. I had to drive up to the store (was still on hold the whole drive) to get a refund. The person working the counter told me I should learn to cook if I didn't like having to wait "because they were busy and couldn't talk on the phone right now". They refunded my order, but tried to keep the delivery tip.When my refund was completed, they brought up the order for someone with a take-out and he immediately realized his order was wrong, too as he didn't order 3 items like they had given him.This store is a complete joke. I give them a new shot every ~6 months, and they manage to mess up almost every time. Management is non-existent, customer service is awful, and it's a shame that Pizza Hut allows this franchise to be run so poorly.
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March 2024 by Jaime Cendejas
Rude employees and super under
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March 2024 by Trey Nichols
placed an online order for pick up for a large hot honey pepperoni pizza with extra sauce and a side of cheese bread. When I got home my pizza was room temperature at best which is strange because I watched them take it out of the oven. Asked for extra sauce on the pizza and there was hardly any on it at all. Not to mention the crust tasted like plastic. The cheese bread was decent but I’m overall unimpressed and underwhelmed with the pizza at this location. Will not return.
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February 2024 by Aasim Soomro
Wish there were halal
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February 2024 by Antonio Cruz
Service was great gm was the only one working today man was busting out pizzas like nothing food was
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February 2024 by Cherokee Faught
I placed an order online for a later, pick up time for the same day, the order was supposed to be available for pick up at 8:15 PM after placing the order the time change to 9:15 PM so I called the store to ask the manager if this food would actually be ready 8:15 PM the manager then tries to tell me that if it popped up on her screen at 6:55 PM, even though I scheduled it for a later pick up time she would be making my food now and it would be sitting there for an hour and 15 minutes before I came to pick it up so I would initially be picking up and eating cold food. This is not how food service works in the manager really needs to be retrained. All she kept saying was she could not change what was processed online but ma’am you are changing it because I SCHEDULED a later pick up time of 8:15 PM and you’re now telling me that the pick up time will be as soon as you’re done making my food and you were getting ready to start my food at 6:55 PM. Fast food is not rocket science.
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January 2024 by Madison & Aaron
We consistently get Pizza Hut almost every Sunday, and every time this place hits the spot. Incredible and friendly service, very aware of allergen safety, and never forget the details of our sometimes complicated mobile orders. Could not be more satisfied!Dietary restrictions: Always very aware of allergen safety and make sure the customer feels safe.
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January 2024 by Jessica B.
I've got real good food there and not so good food. Pick up window staff are always friendly. Not much going on inside the restaurant. Just kinda dead and quiet.
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December 2023 by Tim Liff
My son really likes Pizza Hut, so on his birthday he wanted to get pizza there and dine in. Confirmed hours before leaving, store is closed when we arrive despite the posted hours online and on the door.
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December 2023 by Renae Pearl
Waiting 5 minutes to place an order then 25 minutes for the order after being told 15 . Then almost 5 more minutes for napkins is crazy. Seems like 1 person is running the whole place today. Irritated ?
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November 2023 by Logan
Pizza is constantly messed up and they just randomly close their store during hours they are supposed to be open.
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November 2023 by Amanda Cabot
So tired of this store. My Pizzas are constantly wrong. I have a credit from the last time I ordered that I tried to use tonight. Called to place an order and got the call center who is confused why they are closed over an hour early. Not the first time this has happened. Been in hold for 20 minutes now. Ordering from this store is a gamble. Good luck. I'll be taking my business elsewhere. This is crazyDo unprofessional.. been this way for years now.
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October 2023 by Jared Underwood
Order placed at 5:45, food received at 7:25 when was quoted at 6:15.Received everything except 1 item (most expensive), was pretty satisfied!Ordered 1 large Pepperoni Lovers with stuffed crust, extra sauce, extra pepperoni and extra cheese ($26.93) and 1 medium thin and crispy regular cheese pizza ($11.79). Received 2 of the medium cheese.Been on-call with Customer Service numerous times and ran around to corporate and then asked to review and fill out survey online with no real solution provided.10/2 Response:I emailed the wecare email on 9/29, no response as of yet...
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September 2023 by Sathyam Sivam
Very Disappointed at the service today and last time. I have been going to this for years and recently in this month I had the worst experiencePlease see the pizza they offered and in talking the store manager asks me to bring this back to show her.It’s disappointing on delivery and not trusting the customer having bad experience.They also don’t have napkins and plates.Please avoid going to this store
