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March 2024 by Roberta Zimmerman
My husband stood in the line yesterday for 45 minutes, the manager ended her shift and she was the only one who cash customer checks. My husband and a group of other people were told they couldn’t get their checks cashed, because she left right at the busiest time of the day. He returned in hopes that the third shift manager would be there working, needless to say, she didn’t show up for work! My husband has cashed his checks for over five years at this place, which means, he’s paid over hundreds of dollars cashing his checks at PSL. This new staff of hirers are horrible, the new female manager always have an attitude, and talk to the customers so disrespectful!
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March 2024 by Felicity Rogers-whiting
i kept calling and the phone got answered. the lady had a stank attitude, and hung up on me 3x. the last time i called i spoke, she said “what?, what?”. & i was trying to speak then she hung up. i did nothing but just wanted to know about check cashing.PlS, hire people that wanna work there because that was so rude !
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March 2024 by Yvonn Murray
Let me start by saying it hot as hell in here and this one cashier doesn’t know what she’s doin and there manger doesn’t answer the damn phone I’m trying to cash a check that is real and valid and she wants to talk to me about I’m not a customer why do I wanna cash it etc etc then she’s talking low I’m the 3rd person she’s done this with not trying to cash there check it’s very frustrating if you can go somewhere else I highly recommend you do because this lady barely speaks English and doesn’t know what she’s doin and it’s too HOT IN HERE RT NOW for her to be playing no way you can’t cash 3 different ppls checks and no way all of us need verifyed don’t waste your time you’ll be here for a couple hours just in line
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March 2024 by Alexis Davis
Hey Alicia was great today along with staff members very generous and well spoken and was willing to help with no attitude
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February 2024 by Annabelle Moses
Alicia (GM) was very helpful after some previous tellers misguided us and refused to help us cash checks/money orders. The process was a little long and I wish they had chairs/restrooms in their lobby but Alicia deserves a raise/promotion! :)
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February 2024 by Raquan Freeman
I had bad experience with the night shift. Better service with am shift
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February 2024 by Seanda Hunter
Alicia had great customer service went above and beyond to help. Highly recommend
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February 2024 by kelise Smith
Alicia was great very helpful
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February 2024 by unique ramsey
Alicia gave the greatest customer service.! She displayed a tremendous amount of patience and was a pleasure to work with. Thank you.! (Please Hire More People like Her)
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February 2024 by Jacques Carr
Great customer service
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January 2024 by Samantha Back
If i could put 0 stars i would!!! I purchased a money order 2 months ago for a bill and it never got sent so I went to cancel it/ put a stop to it and I paid the fee for it and it never got stopped. When I called about it they said there's nothing they can do. This location and weber is shifty! Don't waste your time I never got a recept or anything to prove I paid so I'm not able to get the refund of the fee cause they didn't have me sign or give a recept
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January 2024 by Notorious Gooch
Ms. Alicia at PLS on E. Livingston was a great help and I appreciate her for taking her time to help me out.
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January 2024 by Keyyon Mathews
ALICIA WAS VERY PROFESSIONAL AND QUICK. THANKYOU FOR THE GOOD CUSTOMER SERIVCE!
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December 2023 by kENYATTa nelson
Can i brag about how awesome Ms Alicia is? I need a service asap and she has the best customer service! She was very fast, professional and reassuring she helped me through out the entire process! Anytime i come i would rather her help me, because she is so great at what she does: thank you so much Alicia i appreciate you for everything!
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December 2023 by wanda williams
When I arrived the customer service was very courtesy from all employees, the bldg was clean I would like to acknowledge the 3 ladies that service on the morning shift. Thank you for your service.