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April 2024 by j Steegman
Loves me some Popeyes chicken
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April 2024 by Robert Thomas
This Popeyes, in particular, is one of the best I've ever ordered from. Ms. Nikki runs a tight ship and has her staff on point. Service is always friendly, courteous, and efficient, and the food is great. If they do make a mistake or something isn't right, they'll make it right, without fail. I don't think there's much more you can ask for from a quick service restaurant. They are always busy here, and there is a reason for that: great food and even better service. I almost always have a short wait, but it is quality food that is worth the wait. Always clean and well kept.
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April 2024 by L M
Neither order we made was correct or complete my sandwich was missing it's pickle and my husband order was missing his biscuit
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April 2024 by Ronald Williams
The chicken was very fresh and hot
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April 2024 by Mya Takami
I’ve been here twice within one month and both times through the mobile app. BOTH times we had to sit out for an extended amount of time, your food is amazing but I don’t understand because both times we came you guys were not busy.
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March 2024 by Ryan Munas
Twice ordering delivery I have had either entire meals missing or this time received a 3pc instead of the 5pc I paid for. Employees don’t care what they hand out, completely ignorant to the amount of money customers are paying for nothing.
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March 2024 by Natalie Winton
Chicken wasnt the beat buts cashier was
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March 2024 by Shawn Whalen
Came in tonight for a surf and turf..unfortunately I had to wait 10-15 mins for shrimp cause there was none up or fresh..paid for an additional sauce even though I was supposed to receive two and never got the second sauce..
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February 2024 by Myuubey
Staff was nice even when they were busy but the chicken's just kinda nasty lol. The fries and biscuits were really good though.
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February 2024 by Jordan Richards
They’re a little rude but it’s ok cause they’re the best Popeyes in the city. The food is usually hot and fresh and good, and they have a pretty short wait time also.
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February 2024 by C Robinson
I spend half my lunch waiting in line then I have no time to eat my luch..always out of chicken and very slow service.
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February 2024 by Cedric Holman
Last week I ordered food and multiple items were missing. We failed their survey and the manager told us they would re-do our order free. Turns out it was a lie as he later denied what he said despite us having a voice mail. Go to the Popeyes in Hilliard and avoid this
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February 2024 by Carol Woods
Food was fresh and hot!Customer service was exceptional this time.
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February 2024 by Donna Holman
Recently we visited this Popeyes to order a family meal with some sides. Long story short, we were missing items in our order (some that my husband had to call to their attention) and we had sauce all dripped in the bag that was not apart of our order ( sauce that had to be seen as it was covering the bottom of the bag as well as on the boxes the food came in). When I submitted a survey, I was called and asked about my experience. Like here, I called attention to what caused my dissatisfaction and was told that I could bring in my receipt to have my order replaced. I was also told that my name would be left in a book at the location to show that the conversation over the phone was had. Yesterday, my family and I went to Popeyes to take advantage of what had been offered. When I got there, I was not believed and was asked whom I’m spoke with. Even after giving detail about who I spoke with and what was offered,I was blantly told that this phone call never happened. How disrespectful. I will not be visiting this location again and will do as many reviews as needed to warn other patrons.
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January 2024 by Eric Rose
I recently visited Popeyes and had the pleasure of being served by Elijah. From the moment I stepped into the restaurant, Elijah greeted me with a friendly smile and warm welcome. His customer service skills are exceptional, and he made me feel valued and appreciated.Throughout my meal, Elijah checked in to ensure that everything was to my liking and that I had everything I needed. He was attentive and responsive to my requests, making me feel well taken care of.Elijah's positive attitude and excellent service truly made my experience at Popeyes memorable. I would highly recommend this restaurant, and specifically Elijah's service, to anyone looking for a delicious meal and a friendly atmosphere. I hope that his superiors recognize his hard work and dedication, as he is a valuable asset to the Popeyes team. Thank you, Elijah, for making my day a little brighter!
