-
March 2024 by Scott N
Just your usual greedy towing company doing what a greedy towing company does... Screwing over their "customers"....Update since more information was requested:My review is based on the fact that I was charged $140 to get my car off the flatbed tow truck after a parking violation (car was not towed, pro tow was so "kind" to let me have my car ?). That right there is bad enough, but it gets worse. The tow truck driver, while putting my car onto the flatbed tow truck, damaged my car.... and upon identifying the issue pro tow did not take responsibility. They did say they would fix it "labor free" so long as I paid for the "$200 part". When it was all said and done I was charged $300 for what they called a "$200 part". So yeah, $440 out of my pocket for a parking violation that did not technically result it a tow... Yeah I'd call that greedy.
-
March 2024 by Shawna Morris
Randy was attentive, and very sweet! Thank you for making letting my car go as seamless as possible!
-
March 2024 by Michelle Lynn
I used this service to donate my car. Pro Tow communicated to confirm the pickup the day before, when they were on their way, 15min out and upon arrival. Once they came the process was seamless to tow my car, Betsy away.
-
March 2024 by Big Fred
If I could give zero or negative stars I would horrible place horrible people and very rude basically thieves they will lie about why your car got towed and lie about how you can get it out my mom was out of town and they said she’s the only one that can get the car when that’s not true luckily I was on the insurance that’s the only reason I got my car back if not pro tow would’ve kept my brand new car and auctioned it off the will look for any reason to keep your car for as long as they can so you pay more in storage fees or until it’s theirs oh and you only have 60 days before they do that there’s people that work hard for their money and then there’s these guys lowest of the low they are truly scum of the earth.
-
March 2024 by Ted Smith
Called me 45 minutes before he got there to let me know he was on the way. Very professional and easy to talk to. Would highly recommend.
-
March 2024 by Deyett Brown
Very professional
-
March 2024 by Nicole Kindell
Driver was so friendly and helpful!!
-
March 2024 by Briggette Bates
I did not have to be present for ProTow Towing & Recovery to pickup my vehicle and take it to the shop of my choice. Thank you guys for everything.
-
March 2024 by Nicholas West
10 minutes after call and I was picked up.
-
March 2024 by Pierce Burt
Friendly fast efficient!! Thx u!!
-
March 2024 by Angela Washington
Professionalism at its finest!
-
February 2024 by Kristi V
Doesn't do any good to call to have an unauthorized vehicle towed, as a call was made a few days ago and the girl that answered said a driver would be out within the hour....guess what? No one showed!
-
February 2024 by Michael Norman
Very friendly. Very professional!
-
February 2024 by John Abad
I was donating my car to a local charity, and the towing company came to pick it up. The driver already had a few tough car removals that were stuck in the mud and I was his third pick up of the morning. He still was able to manuever a tight are and remove my car without scratching anything with the flat bed. He did an excellent job.
-
February 2024 by Carlos Soto
Not only a Great service but the staff are very helpful and polite. Very understanding and very communicative.
