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August 2025 by Vicky Hamzah
The manager tricked me into a contract when I tried to reserve it. I asked him if I can cancel anytime before my move in date and he told me I can just get my money refunded if I do it before my move in date.
PLEASE BE AWARE THE ADMIN FEE $29 IS NON REFUNDABLE EVEN WHEN YOU CANCEL IT BEFORE YOUR MOVE IN DATE. Don’t let them get you into the contract before making sure you got the date right.
I worked with other companies and they don’t even ask for my credit card when I tried to reserve a storage
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August 2025 by Steve Cox
Amy, Jennifer, and Valerie were wonderful to work with! We came in with a request and they were attentive and very responsive. We appreciate all their hard work!
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August 2025 by Bethia Woolf
We have parked our tour van here for many years. It is hard to find secure parking spaces for a tall vehicle! It is conveniently located and we haven't had any issues. Shout out to Jennifer who is really nice and helpful.
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August 2025 by Nicol Sager
Jennifer did a great job walking us through how to set up the rental agreement online, showing us the available unit, and answering our questions. Thank you!
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July 2025 by Alondra Feliciano
Jennifer was amazing. She walked me through everything and explained everything well. She was so kind as well.
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June 2025 by Shadena Carter
As a auction buyer, I have encountered many experiences and findings, however, Jade helped me whenever she possibly could! As a worker who was working various locations at once, she made it happen, especially in the end! Put it like this, please find out how the facility lock up at night because my crew and I found out how Public storage protects their customers when we found ourselves locked in!!! Yes Public Storage customers, your property is safe! Jade help us to contact customer service and they took over from there. Wild experience, the overall great outcome! Thanks Public storage!
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April 2025 by Issrah Saleh
I wish I could give them 0 stars! They never answer the phone and never in the office!
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April 2025 by Maria Jaramillo-Leiva
Valerie made the process extremely easy after a mix up with the location. Convenient for OSU and great service!
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April 2025 by carlos ortega
Don't rent and park here the manager who lives there is very rude and will tow your car even if you have unit i try to park for a few hours and when you try to get information to see where to look for your car she will yell at you and call you names so really dont recommend dealing with this ppl and oh surprise and public storage management won't do anything I won't recommend this location there's many other around
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March 2025 by Jennifer
Horrible place. Manager lives on property and is NEVERRR on property!! There attitudes our HORRIBLE and pricing is a rip off!!!
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March 2025 by Dra Stein
I worked with Victoria (please forgive me if I got your name wrong)! Today! She was fantastic super helpful and incredibly sweet. 10/10 experience!!
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February 2025 by Parker Arledge
DO NOT STORE HERE. I signed a lease for 123$ a month in December 2023 and by December 2024 my rent was 249$ a month for a 10x10. No additions or anything was done to improve the property and there's often homeless people sleeping there which did not make me feel secure for my items. The app didn't work for me to make payments or let me in the gate 90% of the time I was there, there's never anyone on property to help you if you can't get the gate to work or help you with anything. When I finally got sick of the app not working and started going in to pay the person at the desk gave me major attitude over it. It's just simply not worth storing here. There's now cars and vans parked along a fence making it hard to leave through that side. They can't even keep their information straight, when I turned in my keys, the lady didn't know that the lock was actually mine (learned later by a manager trying to collect money from me) and clearly had no idea what to do when a tennet vacated.
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February 2025 by Keandre Powell
Great service
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February 2025 by Srimukhi N
Public storage doesn’t allow prorated rents. I either have to pay full month rent or get my account sent to collections for moving out on the 3rd of the month. The location management is great tho. This has nothing to do with them. This is an in general review of public storage as a company.
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June 2024 by Alex
Wonderful experience at this location. The property manager is always willing to help. He’s just really pleasant to deal with!
