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August 2025 by Amber Silva
Pam called about an hour after I had made a reservation. She was really helpful in answering questions, getting payment setup, and quickly getting the unit information over to me.
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July 2025 by Debbie
Elizabeth was a wonderful help today!
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June 2025 by Michael McDonald
Friendly and clean
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May 2025 by katelynn brake
I had a terrible experience with Public Storage. My unit was broken into, and it took weeks of follow-up to get any help from their insurance. Then, after paying for February and moving out before my scheduled move-out date (Feb 28), they still charged me for March. I called multiple times, told the manager before moving out, and even checked in on-site the day I cleared the unit. Despite all of that, they sent the charge to collections.
The only reason they finally fixed it was because I filed a complaint with the Better Business Bureau. They ignored me until I got a third party involved. Completely unprofessional and needlessly stressful. I would never use Public Storage again.
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April 2025 by Rebecca McCauley
Having carts available only from 9:30 to 6 makes the longer access hours a joke unless I bring my own cart. This has been a negative change along with many others since I first started using this facility. I cannot wait to take all of my things away.
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December 2024 by Austin McFarland
Jennifer was amazing and helped me through every step of the process and explained everything in a way that left me with no questions. Incredible customer service.
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November 2024 by Gabriel Anderson
I had an exceptional experience with Public Storage, and I want to give a special shoutout to Pam for her outstanding customer service. From the moment I spoke with her, Pam greeted me with a warm smile and went above and beyond to ensure all my questions and concerns were answered. Pam took the time to address my concerns and needs and made sure all was well.
Pam's professionalism, attention to detail, and friendly demeanor made the entire process smooth and stress-free. It's rare to come across someone so genuinely committed to ensuring customer satisfaction. If you're looking for a clean, secure, and well-managed storage facility, I highly recommend Public Storage and make sure to ask for Pam. She's the best!
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October 2024 by Steven D. Meier
Michelle was extremely helpful in keeping a 5 year client happy and satisfied with anew locker. Well done Michelle the kiosk experience went well.
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October 2024 by Mark \u0026 Debbie Johnson
Public Storage uses predatory pricing to snare you in with low rates, then periodically raises them for no reason when inertia sets in and you don't want to hassle moving your stuff. Our rate for a 10 x 15 space rose over 120% in three years.
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October 2024 by Leland Anderson
Staff was friendly and very helpful!
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September 2024 by Shawn Mayo
Lmfao the woman that called me was funny asf! Thx for the information though.
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September 2024 by Evan Raines
The property is clean and well
kept. Paris gave me a welcome call to check withme about my move in process. Super friendly and helpful.
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August 2024 by Brandy Burke
Pam was very helpful and kind
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July 2024 by Cheryl A. S. Metz
Pam the property manager was very helpful, returning my phone call to answer questions I had about my storage unit and helping me with the process of renting a second unit near my first one.
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June 2024 by Jenny Donnellon
Very unprofessional process with rate increases. Same unit online is advertised for $100 less than what I’m being charged. Can’t offer any insight as to what goes into the amount of an increase or when you’ll get an increase. Could be any time between 3 and 12 months. Clearly not based on supply and demand. Was told best to give the current unit back and take a new one at the cheaper price but that one could increase at any time. Why are current customers paying nearly double what you’re charging new customers?
