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August 2025 by Eslam Naser
I’ve been coming here regularly for oil changes and tire rotations, but unfortunately, the service quality has been disappointing lately.
During my last visit, I spoke with the front desk about a repeated issue: every time I get my car back, the steering wheel is left dirty and oily from the technician’s hands. I also mentioned that they always ask if I want the complimentary car wash, and I always say yes — but they never actually do it. I understand it’s free, but if you’re not going to do it, don’t offer it.
I explained all of this during my last visit and hoped things would improve. But this visit was no different — the steering wheel was dirty, the car wasn’t washed, and they didn’t change the oil change sticker.
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September 2024 by Janet C.
Appreciate the customer service and updates given on my vehicle, appointment is on time. In and out in a timely fashion
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May 2024 by Joseph D Phillips
Plz give a compliment to your James Poole for the good service. His tech found the leaking oil filter and got us back on the road!!! I tried to tip Mr. Poole but he would not accept it, so I needed to tell 250 friends about Germain Ford Quicklane and their good service. JDP 50424
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April 2024 by Mary Browder
I bought a new tire last year from Planet Ford, and the tire was defective. I teach on the other side of town, so I had to keep putting air in my tire every two or three days until I could get back to Planet Ford. The service technician told me the tire was defective. On March 16, 2024, I bought two tires from Planet Ford. Within a few days, one of the tires needed air. Again, because of my busy schedule, I wasn't able to get my vehicle back to Planet Ford until today, April 15, 2016 and was told there was no warranty on the tire. WHAT!!!!!!! FROM THE START THE TIRE KEPT NEEDING AIR EVERY TWO-THREE DAYS. No more Planet Ford!!!!
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April 2024 by Tamela Jones
Nice service
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October 2023 by Danyil German
While Ford was useless, the quick lane workers did an amazing job of quickly diagnosing my problem and trying to find a rental option. The diagnoses was complimentary, and they gave me written documents to help me keep track of everything going on. Everyone was very friendly and nice, I’d greatly recommend this, especially when ford is closed on weekends.
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October 2023 by Eve Valderas
I want to Gracefully and be the first to say a huge thank you to Quicklane and the boss and Beau Zuniga for helping me in fixing my tire. I really thought there was no fixing it!! But they came thru and I am beyond thankful for these men. God is so good!! Guys, Quick Lane is the right place to go for your tire repair… trust me ❤️❤️Service: Tires
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August 2023 by Jeff Ashpaugh
Great services are very professional
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July 2023 by Janet Cahill
Love doing appointments now. My vehicle was serviced immediately, was in and out, appreciated speaking with the mechanic regarding my car and questions he answered for me.
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June 2023 by Jillena Knoxsah
I paid $1200 for them to fix my car from overheating and to replace 4 spark plugs. I did not get good service nor did my car get fixed. It has been 2 months since I went to them and my car is still overheating. I do not recommend them to anyone at all.
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June 2023 by Floyd The Barber
I just had my oil changed at the DeSoto location and can't recommend them highly enough. I've had them change my oil using their oil and filter and with me supplying the oil and filter. Both ways they do the complete auto multi-check quickly and with the same level of professionalism. Plus you can do the oil change on a first come, first serve basis, so you shouldn't have to wait more than an hour. A++.Service: Oil change
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May 2023 by Blank Blank
Set a nail was too close to the sidewall to patch my tire whatever I stuck one of those Tire beef jerky sticks in it and it works just fine now they couldn't even do that for me what a joke
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August 2022 by Klement Konomi
Nice place
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March 2022 by LAMONT BARBER
Immediate, quick and friendly service.
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January 2022 by Tej Singh
Definitely don’t recommend this place for oil change. I called for the oil change appointment and they said , just drive in no need of appointment. Job has to be done in 45 minutes but my car was not even touched after waiting 1hr30 minutes. After 1hr30 minutes someone came and pick the car and drop off in 15 minutes. I just wonder if they did whatever they mentioned in their site in 15 minutes including oil change. Plz don’t go there .Service: Oil change
