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October 2023 by Danyil German
While Ford was useless, the quick lane workers did an amazing job of quickly diagnosing my problem and trying to find a rental option. The diagnoses was complimentary, and they gave me written documents to help me keep track of everything going on. Everyone was very friendly and nice, I’d greatly recommend this, especially when ford is closed on weekends.
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October 2023 by Eve Valderas
I want to Gracefully and be the first to say a huge thank you to Quicklane and the boss and Beau Zuniga for helping me in fixing my tire. I really thought there was no fixing it!! But they came thru and I am beyond thankful for these men. God is so good!! Guys, Quick Lane is the right place to go for your tire repair… trust me ❤️❤️Service: Tires
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July 2023 by Janet Cahill
Love doing appointments now. My vehicle was serviced immediately, was in and out, appreciated speaking with the mechanic regarding my car and questions he answered for me.
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June 2023 by Jillena Knoxsah
I paid $1200 for them to fix my car from overheating and to replace 4 spark plugs. I did not get good service nor did my car get fixed. It has been 2 months since I went to them and my car is still overheating. I do not recommend them to anyone at all.
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June 2023 by Floyd The Barber
I just had my oil changed at the DeSoto location and can't recommend them highly enough. I've had them change my oil using their oil and filter and with me supplying the oil and filter. Both ways they do the complete auto multi-check quickly and with the same level of professionalism. Plus you can do the oil change on a first come, first serve basis, so you shouldn't have to wait more than an hour. A++.Service: Oil change
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May 2023 by Blank Blank
Set a nail was too close to the sidewall to patch my tire whatever I stuck one of those Tire beef jerky sticks in it and it works just fine now they couldn't even do that for me what a joke
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March 2022 by LAMONT BARBER
Immediate, quick and friendly service.
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January 2022 by Tej Singh
Definitely don’t recommend this place for oil change. I called for the oil change appointment and they said , just drive in no need of appointment. Job has to be done in 45 minutes but my car was not even touched after waiting 1hr30 minutes. After 1hr30 minutes someone came and pick the car and drop off in 15 minutes. I just wonder if they did whatever they mentioned in their site in 15 minutes including oil change. Plz don’t go there .Service: Oil change
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April 2021 by Sarah Massaro
Quick and courteous! They did a great job in a timely manner!
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March 2021 by Matt N
Staff is polite, helpful and honest upfront. My truck battery failed just before I had to go to work and they've helped me source a battery and replaced it.Would absolutely consider coming here again.
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January 2021 by Jordan Blake
Wonderful customer service!
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December 2020 by R. Mojo
I was previously forewarned about doing business with a Germain dealership. It’s okay and sloppy work with no plastic seat covers or anything, the service writer didn’t have much of a personality and the business doesn’t seem to have a disinfection protocols after servicing my Expedition. I had to wipe down and disinfect my steering wheel, armrest, hood and drivers door etc. because of the tech’s sweat, grease marks and stains. I will go back to Roush since they do respect your vehicle and they’re more professional.
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September 2020 by Jim Pack
Bill and James are the best service managers.
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January 2020 by Laura Santagata
The 2 men that run the show are friendly and extremely helpful!
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December 2019 by Brianna Foreman
I can not boast more about the word class customer service I experienced at this location. My car started acting up and the check engine light came on and I actually got stranded in the parking lot across the street. When I walked in and explain to the manager what was going on he was so kind and even went as far as sending someone to physically go get my car and bring it to their service station. They reviewed the issues, diagnosed the problem, and got me back on the road in no time. The managers kindness and focus on customer service will absolutely have me returning to this location for any services I may need in the future. Thank you again so much!