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April 2024 by Rick king
Half empty LARGE fry box!! the order taker was trying to talk me into a fry lovers size via Large fountain drink cup. I had thought about it. I mean I do love the fry decided not though I was already going to eat to double sandwiches from the 2 for 650 items.I got my bag and it asked her for ketchup. Should of looked inside and asked her for napkins too. 2 napkins.Well pulled away from the window And reached for a few hot frys to quickly devour before pulling into a p.spot on the lot. Well after moving 4-5 packs of ketchup out of the box of fries there they were. Not thinking to miuch ofchow far i had to dig down.. fries do get dumped over inside the bag. SO PERFECT I THOUGHT!. HOT BUT NOT HOT GREASE DRIPPING HOT FIRM not hard and brittle but just right. My hand dives back in the bag for the box of fries that was so perfectly cooked and with my surprise as I looked inside for the napkins. To wipemy fingers with and realized.. no other fries were in sight. I grab the 2 sandwiches with 1 hand and quickly remove from the area . The dash of my car is where they were put. The napkins came with the sandwiches which only left the packs of ketchup.. 15 to be exact.15!! That was 2 fries for every pack.Maybe 3. I didn't actually count the fries. But I know that packets weighed more than that fries!!This isn't the only burger joint that has gotten shimpy with their French fry portions. But this time was ridiculous. And I wasn't going to get back in line. To reorder the empty box of fries I've already eaten before I had even a chance to show them to management for a new order.Anyways. It's not just Rally's.Not going to name drop . And u know who you are though.
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April 2024 by Belinda Fyffe
Speaker broken and they don't put a sign out. Then come out yelling cuz we said we know you are in there take our order. Will not come back again.
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April 2024 by Charlene Copen
Not my place to like.
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April 2024 by Aj Stokes
Give me the wrong stuff.
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March 2024 by M
If someone is at the drive through and you’re not ready- AT LEAST acknowledge or respond to them with “one moment”… otherwise they’re going to assume you’re not operating
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March 2024 by T Miles
Fries was soggy and cold. Burger was cold. Soda was cold, that was kinda cool I guess it all matched.
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March 2024 by Maleka davis
Came to the drive thru nobody came to the window for 10 minutes…. That’s just how long I waited . Smh. Looks like nobody was even inside smh. Horrible location !!
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February 2024 by Kelly Pinnell Thacker
I ordered online because I thought it would be easier and faster. The left side drive thru has a sign that says it's for online orders and mobile delivery. I sat at the speaker for 5 minutes without acknowledgement, so I decided to pull up to the window. For 20 minutes I sat there trying to get anyone to tell me something, anything at all. The only person that I could get to the window was a guy who proceeded to tell me he can't help me because he's not on the clock. I'm very patient and I probably wouldn't have gotten so upset had someone just took 30 seconds to let me know they were busy and it would be a little longer. I decided to get in the regular line and miraculously they had my order ready 30 minutes after it said it would be ready . And it wasn't even hot. The young man working in the drive thru said he was too busy to speak to me at the other window.
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February 2024 by Dan Beech
If you order spicy chicken, you will have to wait.
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February 2024 by Sharon Cole
Had to wait a long time with only one car in front of me. Order the ? pie ? and fried seasoned mozzarella cheese sticks, which was very tasty order the small one was broke in half. I think bad business. Oh, the pies could have been warmer.
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January 2024 by Mike Kraut
Everything was perfect, the staff was nice and quick.Parking: 4 to 5 spots to park.
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January 2024 by Kenneth Tempio
Some locations are fantastic and other locations put ur food together differently there not the same
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January 2024 by G B
Wrong order. Spent an hour here just to get what I paid for.
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January 2024 by Quinton Hanna
Good food, rude woman working the window.
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January 2024 by T
Entire staff stood outside of backdoor smoking wound not take any orders in person told I they were only doing door dash watched them turn away 3 care for me to pull around just to order thru door dash as I pulled back around didn't mention door dash only and attempted to take order.this location will stop taking food orders to ensure their smoke breaks are granted.no way they washed hands quick enough
