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April 2024 by craig clark
Went in for bottomless meal deal. The manager told me to come back with pants on and I could have all of the fries that I wanted.
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April 2024 by Chrystena Clark
Best Red Robin I've ever been too. (I'm out of state) Burger was delicious and garlic fries were fresh and hot.
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April 2024 by Souvanny Lin (Soubunny)
We went to the Red Robin in Polaris, and sat for 20 minutes with no greeting or drinks from our server, nobody said anything till we stood up and who I could only assume was are server just said y’all leaving? We said yep and she seemed like she didn’t even care, so we went to the one in Easton and got fantastic service, drink orders right as we sat down and all, so we left our phat tip there instead
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April 2024 by jacob gourley
Here i sit, across town at the Easton location way out of my way amazed at the difference between the Gemini place location and the Morse xing location.I arrived at RR Gemini place at 634pm. HUGE party of two people. Was promptly seated to a far less than packed dining room. This is where the Good point of my visit ends.Upon being seated we sat for 20 whole and exact minutes and were not acknowledged, looked at, or spoken to. We sat and looked at the menu. Upon deciding what we wanted we waited. still not being spoken to or knowing who our server was. (we never found out)There was a large table, party of 7 across from us a few tables down and they had received drinks, ordered, and 3 different people had been to the table to check on them in the span of 10 minutes, seated in the same section as us. As we waited, the table seated directly behind us received their food, and I was NOT shocked to find out, they messed it up. Upon noticing the other customer told the food runner, it’s fine I don’t have any more time to wait in here today for a burger.As we stood up to leave after again, 20 Whole and exact minutes of not even having a drink order taken or speaking to anyone of their staff except for the host, the person who I would assume was our server asked if we were leaving and said nothing else.Was my expectation Stellar service? Absolutely not. But any service at all would have been nice.Too long, didn’t read? Got you!If you have 3 hours to use on a single meal you’re going to pay way too much for, and 20 minutes to wait to place an order for a fountain soda, this is the ideal place to eat.I received drinks and my order was put in immediately (no exaggeration) after arriving to a busier, less staffed location halfway across town.
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April 2024 by J Juredine
We come to this location a lot, food was even better than normal! And great service from Ally in the bar area
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April 2024 by KJ H
We left another establishment due to poor host experience and honestly didn’t have much hope walking in to RRBut the host smiled welcomed us and asked how many of us. Checked on a table come back and seated us kindly. Our waitress was prompt and sweet. Gave us time to look at the menu and answered all our questions with a smile.Food was brought out by someone else who was friendly and waitress quickly checked on us and our meal.The restaurant was clean and comfortable. The food was hot and fresh. Our waitress kept us taken care of from start to finish.This is how a dining out experience should be!
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April 2024 by matt
Kind of a long review but I think it's a cool story.My family and I went here a few weeks ago. It wasn't a good experience, mostly because the server we had was unresponsive. We waited 20-30 minutes with no food, etc... Honestly, everyone has an off-day, it just happens. I filled out a feedback form for Red Robin (I never just post on google before giving business owners a chance to respond to feedback). Here's where it gets cool.The GM Andy responded the next morning. He apologized for the negative experience and asked if we'd give RR another shot. I said I was happy to.My family went back there last night, albeit on a crowded night. Our experience was awesome...-Arrival at 5:45 on a Saturday and we waited 3 minutes to get a table.-Our server, Sierra, was an absolute rock star and is worth any sum they pay her.-The food was the typical good RR food that we'd come to expect over the years.Everyone has off days and we're all human. All you can ask for sometimes is that a leader takes ownership and looks to improve things. Andy and his team surpassed our expectations on our last trip (without anyone there knowing about our previous experience there). Excellent job, RR. Thank you, we will absolutely be back.
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April 2024 by Michael Williams
The food and service was incredible. Everything went well.
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April 2024 by Mardie Laughlin
Their Reds Rewards can't be beat
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April 2024 by Austin Bynum
Fast friendly service. Clean inside
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March 2024 by Rob Hawkins
It was yummy as always!!
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March 2024 by Jace Layman
Worst service ever he was rude I will not be back and I actually like this
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March 2024 by Warren’s Reviews
Yum! While Red Robin may be a chain restaurant they still make a good burger. My favorite is the whiskey river bbq burger but most all of them are good. Another favorite of are is the bottomless never ending sides.Kid-friendliness: Family friendly and sometimes they even have free balloons for kids
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March 2024 by Lee Herman
As always, very good reasonably priced good.
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March 2024 by MRBARBQ 1
Decided to drop in on Red Robin at Polaris for lunch today. I was seated promptly. I ordered the Whiskey River BBQ burger and Sweet Potato fries and Raspberry Ice Tea. Food first. The sweet potato fries were just barely warm. That was the worst thing that happened. On to the Super Positive things. The burger was "The Best " I've ever had from Red Robin. Cooked beyond good. When I questioned my waitress about it, she said that the two cooks had 20 years experience each. That definitely explains the burger for me. On to service now. My waitress was Aly. She took my order and brought my drink out. I told her I was going to probably need 3 more typically. She brought out 3 more right away. That's the sign of a GREAT waitress. That wasn't the best part, turn around and Aly is up on the bar cleaning each bottle of spirits. Who the heck even does that. Obviously Aly does. Great experience today. Aly has to be the Best they have.
