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April 2024 by Ethan Westenfelder
I have always worn Redwing boots and will continue to into the future. Went to this location and Andy helped me out, he was super knowledgeable and had me in and out with the perfect boot in good time. Great place.
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February 2024 by Jeremiah Link
I've normally have good experiences with the workers there. I've had one negative experience with my last visit.The worker failed to inform me of my best options. Did not give me the correct size and didn't bother to accommodate me. Rude and short tempered.
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February 2024 by Keith Caudill
I stopped in there today to see what they would be able to do for me as I purchased a pair of boots in November of 2022 and they were already disintegrating. The gentleman working the counter immediately started giving me a stare as if I was some random homeless man holding some boots. I explained to the gentleman that I had been fitted for these boots and its been just over a year and they were falling apart. With his index finger and his thumb, he grabbed the very top of the boot as if it was the most disgusting thing he has ever seen and spun it around, then handed it back. So that already told me this wasnt going to be a good experience. I told him I dig holes by hand for a living and he has the audacity to say "I dont know who sold you this shoe, but he obviously doesnt know.." then continued to throw the previous employee under the bus. So I ask him if theres anything they can do since I was sold the wrong shoe for the job, he puts his hands up and just looks at me. I have never been made to feel like an idiot but this guy was trying his hardest! One year and $400 later, I'm out work shoes. The man working offered no talk-downs or any sort of de-escalation. 0/10 on quality of shoes and -200/10 on customer service. Statistics show it takes at least eight positive encounters to offset one negative. My only two times that I've been there have apparently been negative and wasted. Thanks Redwing
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January 2024 by Craig Copley
4901 W Broad St Columbus OH. Mr Andy and Brenden made sure my boots fit correctly and the way I wanted before leaving the store. Ty guys. Customer service goes a long way. I would recommend this location to anyone.
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December 2023 by Melanie Solon
Their customer service is top tier!
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October 2023 by Reynaldo Jimenez
Excellent shoes, professional service
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August 2023 by Robert Barnett
Great selection of work boots and shoes
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May 2023 by jeannette dowers
The man who helped me was patient and kind. He was very knowledgeable about the shoes and inserts. Helped me every step of the way.
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January 2023 by Dick B.
My podiatrist at the VA sent me here.I purchased a pair of Irish Setter Upland boots and they are the best shoes I have ever worn.The comfort ,style and support are great.I went on a 2 mi. hike over rolling terrain the same day and my feet felt fine afterwards.It's a great feeling.I don't see how the service could have been any better.Jason showed me those shoes after a computerized analysis printout determined what shoe would be best for my particular feet.I will enjoy the quality and comfort of these shoes long after I have forgotten what I paid for them.
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January 2023 by Nate Kirby
Quick and easy in-and-out. By far the best experience I've had buying work boots!
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January 2023 by Debra Hicks
My son and I stopped by there Saturday. He found a pair of Cowboy work boots. The sales guy was wonderful. Very personable and friendly. The trip from Dayton was otherwise wasted but what a terrific experience with Redwing!!
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October 2022 by Todd Lemon
Nice guys as always...good boots I have used them for years
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October 2022 by K. Charles Lloyd
Friendly and Professional. Answered all my questions and learned about their products. Boots!
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September 2022 by Mark K.
I've bought off their truck, and I think I've been to this location a couple times years ago. Redwing makes good boots. They're a little expensive, but they last, and they're comfortable. This time I walked right in at lunchtime, thinking it might be busy but it wasn't. Great service. Got a pair of boots that fit what I need. I found out that they have a good warranty, so that my previous boots can be sent off to their cobbler and repaired so that at least I have a backup pair. There's a reason they've been around a long time. I hope to never need another pair of work boots again, but if I do I'll be back here.
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September 2022 by Maggie Kulasa
This store has changed! So first of all there was tons of shoes on the wall but NONE my size. Then when you ask to order it to the store they say “we can’t order anything “. Pointless.
