REI is a popular outdoor gear store known for its wide selection of quality products and excellent customer service. The store offers a range of outdoor gear, including shoes, clothing, and specialty items like rock tape. Customers appreciate the knowledgeable staff who are always available to help and provide personalized assistance. One staff member, in particular, is praised for finding the perfect shoes by asking questions, giving tips, and listening carefully to feedback. This attentive service makes shopping enjoyable and efficient, even during busy times. REI also designs its own line of award-winning gear and clothing, backed by a 100% satisfaction guarantee. Many customers value the store’s helpfulness in resolving issues quickly and effectively, with some mentioning positive experiences with store managers who go out of their way to assist. Whether someone is a beginner or an experienced outdoor enthusiast, REI offers a welcoming environment with staff who share a passion for outdoor activities. The store’s focus on quality, knowledgeable service, and a wide variety of products makes it a trusted destination for outdoor gear and apparel.
Joe in the bike shop has the patience of a saint, and he was extremely helpful with my bike on a busy Saturday afternoon. Scott was also great to connect with on the sales floor! It’s a trek to Easton, but I’d definitely recommend this location for the great staff.
September 2024
Friendly knowledgeable had a positive outlook on life
August 2024
Love the fact that regardless of what I’m looking for at REI there is always someone there knowledgeable to help. I went yesterday to return an item and there was no fuss. Only place in town also that actually sells rock tape.
