Reliable Towing and Services is a family-owned business located in Columbus, Ohio, specializing in various towing services, including auto towing, flatbed towing, and roadside assistance. Customers appreciate the promptness and professionalism of the staff. When contacting the business, clients receive thorough attention, with staff asking detailed questions about their vehicles. Tow drivers arrive quickly, often within 15 to 30 minutes, and handle vehicles with care, providing services such as confirmation photos upon delivery. The company operates in several cities within Franklin County, including Westerville, Dublin, and Hilliard. Customers praise the company for being super nice, efficient, and offering good prices. Drivers go out of their way to help, even checking the battery before towing and leaving keys and names with the service center. The staff, especially Randy, are friendly, professional, and courteous, offering great customer service. Customers highly recommend Reliable Towing and Services for their reliability, friendly drivers, and excellent communication, including text updates with photos of deliveries. Overall, the company is known for its excellent service and trustworthiness in unexpected situations.
Co-owner Robby gave me a heads-up phone call before he came, and he arrived precisely on time, and then confirmed safe delivery of my car to the repair shop with a text and a photo. “Reliable,” indeed. Pleasure doing business with you!
January 2026
Polite and friendly staff and driver. Requested a flatbed truck. Great care was taken with my car. Reasonable arrival time and pricing. I will use them again!
January 2026
They were quick and efficient. The one that came out was kind, quick, and thorough. From first call to pulling away was less than 45 minutes, which given the weather, I could not be more appreciative of.
