Rent-A-Center offers generally positive customer experiences, with some locations standing out for their service. Customers praised the South High Street store for its professional and straightforward sales team, with one mentioning outstanding service from a salesperson. Another appreciated the change in location, feeling more respected and less targeted compared to a previous store. However, there are concerns about pricing and product availability. Some customers experienced issues with the app's hold times and prices exceeding initial quotes when purchasing in-store. Despite this, customers appreciated being able to walk out with products the same day. Overall, Rent-A-Center is seen as a place with helpful staff, though pricing and consistency may vary.