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September 2025 by Vonnie Smith
I came here because Whitehall Firestone said I needed a
$ 2,000 repair, they thought they would do the repair but they found out I had to get it done at a dealership due to the warranty, found out NOTHING was wrong with my vehicle! Thankful for the honesty...waiting room is very comfortable and had snacks and drinks available..lol..so
thankful for their honesty.
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September 2025 by ycaslin
I normally go there to get my vehicle serviced with the last two visits have been unpleasant. They wanted $1200 for brakes and rotors all around with a discount. My last visit was just the other day I went to get a tire replaced on the passenger-side and they unscrewed the lug nuts on the driver side and had me leave with the wheel loose. It was a very dangerous situation and I ended up going somewhere else to get it taken care of. Needless to say I will no longer be going back. I do not recommend this service department to anyone. Proceed with caution.
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September 2025 by Subramanian Trichy
Paul was very kind and quick in addressing my issues and also rescheduled proactively for a part which was unavailable and
Look forward to such continued good support from Paul and Nissan team.
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September 2025 by Gary Theil
Always professional and on point
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September 2025 by M Silnes
It took a week to get an appointment to replace my AC compressor. They quoted me repairs that were 2X the value of the car. It took another week for them to fix it. I won’t be returning.
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September 2025 by Brenda Lou Petty
They are always nice and helpful.
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September 2025 by Leslie Davis
I received great service. Bianca was friendly, thorough and took the time to explain all recommended services without any pressure.
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September 2025 by Leonard Parker
Great job in and out in a timely manner
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July 2024 by Summer Beach
I called to get a service appointment for a recall on my vehicle and the receptionist was kind, thorough, and was able to get me in next week. I appreciated being told how long the appointment may last in advance. The phone was answered quickly as well.
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June 2024 by Marsha Van Dusen
I recently took my vehicle in for a routine maintenance check and was pleasantly surprised at how quickly it went. Bianca was particularly helpful and patient in answering all my questions and the entire process from check in to inspection/oil change/tire rotation and complimentary car wash was performed in just over an hour. I would highly recommend Germain Nissan for their sales and service.
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June 2024 by Dorethea Dudley
Everyone was nice Raymond went above and got me what I need and for that I thank him ?
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June 2024 by Laura McCray
I got in and out in a timely manner
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June 2024 by Landa Bates
Great friendly customer service. The representative made me aware and made a recall repair of which I was not aware. Great experience.
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June 2024 by guajira patterson
Patient courteous and fast. And the car runs great
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June 2024 by Marina Tirado Britton
Their customer service is always amazing and they do a great job always!
