Sheetz of Columbus offers a convenient one-stop shop for customers, providing a variety of services and products. The store is open 24/7 and features award-winning Made•To•Order® food and hand-crafted Sheetz Bros. Coffeez® drinks, as well as a wide selection of packaged snacks, drinks, tobacco, and CBD products. Customers can fuel up their vehicles and enjoy the store's clean and well-maintained facilities. While the majority of reviews praise the overall experience, some customers have encountered issues with order accuracy and long wait times in the drive-through. The store's management and staffing levels seem to vary, with one reviewer highlighting a positive interaction with a helpful employee, while another noted a lack of responsiveness from staff. Despite these occasional challenges, Sheetz is generally recognized for its competitive fuel prices, which continue to draw customers to the location.
Based on the location will determine the customer service one will get. I like the one on Casidy, fantastic customer service.
July 2026
Slow and rude, pickup order wasn't ready and they ignored me while I was standing 2 feet away. Wasn't even busy so I don't know what the problem was.
July 2026
Been loyal customer for Sheetz for years and always love the food now you can’t even get it in the drive-through anymore. You have to come inside that doesn’t even make sense. Why take the menu out isn’t that what the whole concept of a drive-through is? Sorry but you’re losing my business.
