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March 2024 by Derek Sparks
3rd shift guy was awesome helped me find a place to stay and knew just about every place around to get things so 5 stars this his name was Jason
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March 2024 by EDDISON Ngu
I've been a regular at this gas station ever since I moved to Ohio and no matter how polite I am to the cashiers especially the lady with the glasses, she always seems to have an attitude. I simply wanted to split payments between cash and card and my card got declined because I forgot to unlock my debit card. I'm a regular at this location and she gave me this look like I was begging and I told her please don't give me an attitude, you see me here at least thrice a week and she said I was being aggressive and told me no gas station in America accepts splits payments. Like I do it all the time even here in Ohio. I asked her is it because of the color of my skin because this lady always seem to have a bad day. I've seen her smiled at other guest while waiting in line and no matter how nice or polite I am, I ways get a cold shoulder. She proceeded in saying she'll have me banned from this location and said I was too aggressive when I simply said hey, I'm a regular here, please dont give me an attitude. I'm a paying customer and not a nuisance. And her coworker refused to serve me as well and was vaping right at the cashier. What an amazing customer service ? from the staff!
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December 2023 by Michael King
They have grate service and very clean
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October 2023 by Wild Marks
Good place to get gas always had receipts in the pump car wash didn’t seem to work real well after running through the wash, I was a little disappointed they’re not expected to clean everything but did expect it to look better than what it did
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August 2023 by SirensOFColumbusOHIO Bruh
Car wash was really high pressured and was great for my uncles muddy truck
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June 2023 by Dayana B.
I bought a pack of cigars that only had 4 in there and they were all tore up. Blackwood packs come with 5 and i've never had any type of issues buying these else where. And any place that sells faulty products always refund. They are selfish and just are very incompetent.
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April 2023 by Hawanatu Kabba
Terrible staff at the MARSHALL 'S shell at 2190 S Hamilton road. Very rude lady. My time of service is at 8:18 pm.
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March 2023 by Rob Beno
Went there last night to get gas and place is closed @ 9:15pm.Lights out dark no car in the parking lot.
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February 2023 by Joseph G.
Shell Gas station and North Star market located in the Easton neighborhood of Columbus Ohio The family and I were in town for my daughters cheer comp and our hotelWas close by to Thai gas station so it made it a good place to fuel upBefore heading Home. Pricing was on par with everything else nearby and the pumps and station seemed pretty clean overall. Solid gas station that served its purpose.
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October 2022 by Russ Aikman
I went in after spending $120 in fuel, to use the rest room. It's 930pm, sign on it says closed. I asked is there a key? No, we shut them down for 3rd shift. I said well, 930 isn't 3rd shift and had I know that, I would of went to BP and dumped a Ben Franklin and Andrew Jackson on fuel. Super rude. Why on earth would you close your restroom? Lock it and have the clerk give you a key. Limit it to paying customers, but just closing it is asinine.
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July 2022 by Peter Merry
Will not let customers use the restroom. $5 for tuna sandwich. Over $2 for a coffee. No wonder I've always gone somewhere else.
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July 2022 by James Hinton
I put $2 in quarters in the air machine , but the machine not work. So I went inside the station and told the light skin , heavy set, women with glasses what happened. With an attitude she advised me that the air machine is not theirs and I have to call the number that’s on the air pump machine. I go back out to look for a number, but there is no number on the machine. I go back inside to tell her there is no number , and she is sitting down behind the counter playing on her phone , not even thinking about acknowledging me. I say “excuse me ma’am” 2 times before she looks up from her phone screen. I tell her there is no number on there , and that she states “well it’s supposed to be” and I state “well there isn’t”. I asked her is there any way to put a sign up on the machine to let others know that the machine is broke. She then stated “it was a sign up but somebody tore it down.” I then asked , so you don’t care if people are just losing their money? She said “nope”. I said wow ..”that’s pretty lazy” and she said “your momma” ..I then left the store
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April 2022 by Timothy J. Roberson
Very polite and the best customers service I've seen in years
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April 2022 by Joseph Dollar Bills
Workers need to be educated on how customers can purchase lottery tickets, some lady at the register said you can only purchase lottery tickets with cash which is not true. You can purchase tickets with a debit card in Ohio, I recommend everyone go to the BP gas stations right across the street for all purchases !
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April 2022 by Laiyah B
An incident happened at this gas station and the assistant manager lied about it! She told a bold face to the police officer and an innocent black man spent 2 night in jail because of her. We requested to watch the camera and the assistant manager lied, stating there is no camera. Please if anyone were there that night, call the police please.
