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March 2024 by Tiffany P
It’s been some time but I wanted to leave a review for simply storage before being turned into public storage. I had done an online rental during covid. It was a weekend and it said contact free. I didn’t realize I wouldn’t have a way into the facility so I called and told them I had to go somewhere else because I had the movers following me to the storage. Long story short, I contacted the facilty itself and the manager told me I wasn’t entitled to a refund because I did the move in plus admin fees Actually I didn’t do the move in, in fact I couldn’t get into the property at all. They didn’t even have the admin part of it because I never saw them in person and it told them to cancel it as we were in route there once they told me no one would be there to let me in. They told me I needed someone at the facility to gain access. I contacted the district manager and he told me he would send me a refund, waited months with nothing. Called again he said he would send another out. I never received anything and he never returned my calls. This was $60.00 I threw away to them plus I had to pay the movers almost an hour longer to find somewhere else last minute and pay more money.The communication was not good overall, the manager at the office tried to say I had moved in, but they didn’t even give me a gate code to get in!I don’t recommend this place!
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March 2024 by arick naeder
We have had no issue after the name change. The staff here is polite and very helpful.
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November 2023 by Jessica B.
Great customer service!
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November 2023 by Hello World
Chasity goes above and beyond for her customers!
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November 2023 by Emily Janey
Our family rents there! The staff is amazing! Chasity goes out of her way to be helpful
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October 2023 by Ed A
Chasity is so helpful.
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October 2023 by Angelo
Great place!
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September 2023 by Heather King
Chasity was awesome and the deal she gave me for 1st month free helped out so much this new unit is a game changer for my husband and I thanks again for your help
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August 2023 by Diciendo Verdades
Awesome staff, very helpful. Clean facility. Easy and safe access. Not to mention the absolute best prices you're going to find!!
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August 2023 by Oscar Ortiz
These lady's were fantastic ! Great prices and the place looks brand new,super clean!
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July 2023 by Robert Briggs
Current Manager is amazing but this place used to be more amazing but over the years it's just gone to greed, besides replacing lights they just seem to want to fattin up there wallets, price raise after price raise,back in the day it was 24 hours in and out, along time ago a 10x10 was in the 60s,now in the past few years gone from 80s now up to 138, inflation is the excuse, I could see if our unit was climate controlled but it isn't
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June 2023 by Darnell Johnson
Had to stop in today to make some adjustments on my account. Chasity was very very helpful and made the process and absolute breeze!!
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June 2023 by Erica
Held our reservation longer for us while we got our title together, super kind, efficient, and helped us out so much !
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June 2023 by Benny DiFranco
Chasity was so kind and helpful ever since I called on Friday to get my unit reserved. I had various questions and she helped answer every one of them. I appreciate the experience so far!
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June 2023 by Matthew Guise
If you need a storage facility that is clean and well operated, this is the place for you. The staff is professional and courteous. They go above and beyond to be helpful and make sure you have a great customer experience.
