-
December 2023 by shaniqua M.
Usually the customer service is superb not sure what has been going on the last few times I went in everyone just stares at you and no one speaks or offers help. I get that work can sometimes be overwhelming but kindness is the key. The selection and value of product was nice,but the customer service was horrible which made me not want to buy anything. I was even looked over and a couple that came in behind me got help before me and at that point I just left. When the owner is in store he is attentive with customers and very down to earth.
-
December 2023 by Allison O.
I absolutely love shoes especially jordan's and i've finally found a store with affordable jordans. Everyone is so cool and super friendly, please come here for your next pair!
-
August 2023 by Dustin Richards
Got some mids here. They were priced retail. Lady helped me out and was super nice. They had the cement grey air Jordan 1 for a really good price. I have to cop those next time ?
-
August 2023 by Alex Fitzgerald (Fitz)
Great place for kicks. Staff is awesome! Been around Columbus for years for a reason. Go check it out.
-
July 2023 by Katherine Ivan
Ordered shoes online as a gift in difficult size to find for pick up and were ready in a day. Pick up was easy. Communication that the order was ready was easy to receive and find again. Staff was great. Selection in store was awesome. Hardest thing is parking but there are garages and meters so would not deter me from going back.
-
June 2023 by Jonathon Bates
Nice store. Great staff. Decent prices for what I was looking for
-
May 2023 by Nikki Hoffman
Such a dope little shoe store! I like them because they always carry at least a few styles from Vans Vault, shoes that you can only find in specialty stores.. Usually Vans Collab shoes are limited, and they carry the most popular ones here, along with all the Vans classics. They usually have a great selection of Jordans also.. Great Nike selection. Basically, they got the best of the newest shoes, and they offer some unique or rare styles that you won't find at the mall or the chain shoe stores. I usually shop on their website, but they have a physical location as well, in the Short North. I definitely recommend checking them out!
-
May 2023 by Joshua Raiffe
Excellent shop with a great selection of styles and a helpful and friendly staff. I loved shopping here
-
April 2023 by Alexis Reyes
Been meaning to write this review since Saturday. Came from Fort Wayne Indiana for the Future concert and my birthday. Went to Polaris and didn’t see what I was looking for (Saks) was told to go to Easton asked by the time we got there Saks closed a 6 it was literally 6:03…looked around and still no luck in the mall. When asked someone local about Dope stores high end fashion “Sole Classics” was what we were told. Looked it up and seen it was literally 5 minutes from our hotel. They closed at 8 we were told. Got there at 7:30 & literally didn’t leave until 2 hours later. When I tell you the customer service alone was a 10/10!!! They helped with everything me and my boyfriend find something to wear when all else failed us! BUT WHEN I TELL YOU THEY HAVE THE DOPEST APPAREL!!! I tell you we spent $1700! There were 3 gentlemen that helped us but on the receipt only says CLAUDE B… I definitely recommend you check out whenever you’re in Columbus. I downloaded the app but I’d definitely like to revisit! Just a few of my purchases
-
March 2023 by Cai Ajanaku
Bought an item back on 02/24/2023 item still hasn't been shipped. Talked to several associates at the store they are still give me the run around about my item. I have asked for a refund still no refund.. online ordering if this store it's a scam do not shop online if you don't want your item and not be refunded your money. Also is you like to go all world and still not get your order yes still is the store for you
-
March 2023 by L AP
Purchased many shoes through the years with them. Had issues with their online raffle contest on a release along with others having the same issue. Made a comment on their IG saying they need a new software guy and end up getting blocked ???. Guess I will never spend another dollar with them again ??? #badforbusiness
-
February 2023 by B
Customer service is top quality. I ordered a pair of Half cab x Timberlands boots and received the wrong shoe in the mail. Within 1 day I was contact via phone call direct to my cell with the remedy in place. I’m still waiting for the shoes back but only because of my own personal issue mailing back the wrong pair I received. The guys at sole classic are super cool and understanding even with my own delay. Hands down best experience ordering kicks on line. I will without a doubt be buying with them again and maybe even before my original order arrives.
-
January 2023 by Tony R.
Ordered shoes online through their website and they still haven't sent me the shoes. It's been almost 2 weeks now, no tracking number, nothing. I emailed them, but it's been several days and I haven't heard back. Please learn from my mistake and avoid ordering shoes online from this store. No bueno, waste of my hard earned money.
-
December 2022 by Jorge Eduardo Sanclemente
Sole Classics is the place to get awesome shoes at affordable prices and, to top it off, with fantastic service.Support local. These guys are the best in town!
-
December 2022 by Jack Schaefer
One of the worst experiences buying shoes from here. Was lied to by employee about return policy and had to pay for my own shipping when it was not needed for me to do that. Will never bat an eye at this company again
