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March 2024 by Kelly
Location is great, super easy access to the highway. The room was fine, there were water stains on the ceiling, and one of the outlets was basically falling out of the wall, but besides that it was fine. The price for three nights was super good. The breakfast was fine. The only complaint was that no one came to clean or change towels the whole time we were there. Not a deal breaker, but it was advertised that the room would be touched up each day.Would stay again!
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March 2024 by Andrew Petrakis
Friendly people but the hotel needs some work. The rooms are very dated.
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March 2024 by veronica brodman
Clean, friendly and convenient. My only problem was they never have anyone to pick you up from the airport like advertised, however they will reimburse from a cab ride. Will stay here again.
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March 2024 by Cody Vickroy
First day we came back to hundreds of ants. Didn't leave any food but some crumbs and an empty bottle of soda.They "upgraded" me and my wife from our queen room to one with two double beds. Wasn't happy but they promised they would give us a queen room the next night.Came back next morning and they apologized but they were all full and couldn't move us.Later that day we decided we wouldn't put up with it anymore and decided to leave a night early. Waited for 10+ minutes for the front desk person to come back from his "security walk".Then he refused to refund us beacuse it was past checkout. Regardless it was the right decision to let them keep my money then spend another night there.Heard alot of other customers complaining about their rooms too.
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March 2024 by Jim Rohr
Very nice place to stay if you are flying out of Columbus early the next morning. 5 minutes away.
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March 2024 by John Johnson
Checked in at 4:30am ask for late check-out and received extra hour until noon. Being member I am supposed to get 3pm checkout times. Guy at desk upon check-in was rude and took forever to unlock door I think he was sleeping. Rooms were nasty and hallway smelled like a snoop dog concert. At 11am they deactivated room key.Safety: 2 vehicles were broken into the night we stayed someone broke windows out of several vehicles.Noteworthy details: Make sure you have everything out before 11am or it cost you extra to get back in room. They deactivated room key at 11am I went down to smoke and key didn't work to get back into room at 11:15am.
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February 2024 by Mr. JB
Nice rooms and great service.
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February 2024 by Kristie Siders
Starting with the immaculate lobby that had hot cider and cocoa on offer. Then moving to the common room with a soaring fireplace that had a welcoming fire burning on the overcast day. There were 3 kinds of coffee and fresh fruit available on a complimentary basis with further snacks available for purchase in the well stocked pantry. Outside the common room is a lovely courtyard with seating, a grille and a basketball court. There is a pool as well as a gym on site. My room was spacious and clean with a full kitchen and hot water in the shower.However, the real highlight is the AMAZING staff. Everyone was so happy to be there and so proud of their hotel. They made every customer feel like a personally invited guest. Every employee said hello if they ran into you and I spoke with so many wonderful people. The hotel is beautiful with thoughtful amenities, but I will be going back to this hotel again because of the fantastic service.
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February 2024 by Jennifer Johnson
Loved the convenience to where we were having our competition events. Room was nice size, bathroom could've been cleaner, and furniture could be up graded. Our couch had rough spots and holes. We were very disappointed in the pool not being opened since that's why we booked there. Wasn't notified till check in that it was closed, no complementary offers given. Disappointed since it was too late to go somewhere else without penalty. Complementary breakfast was less then desirable. It was quite noisy with all the running on the floor above us. Don't think I'll be staying with them anytime soon. This was my 1st visit.
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February 2024 by Myeesa Robertson
Just visited someone who was staying there. It was nice. Had a nice courtyard with a gazebo and a grill off to the side. Decent sized lobby. Had a big television in the meeting room, adjacent to the lobby, with comfortable chairs, a bar/ kitchen area. The room had a kitchen area too, with at least 2 bedrooms and 2 bathrooms. It was very nice.
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January 2024 by K NM
We drove here to enjoy the pool and good breakfast upon arrival we are notified that the pump for the pool was broken and the pool is being renovated so the pool was closed. That was dissapointing. The rooms are nice but what saved it was the guy from the front desk. He was so funny so sweet. Breakfast was ok.
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October 2023 by Joey Zoccali
I stayed here for two nights for business. Morning breakfast was pretty impressive. The price is right though. There are not many eating places within waling distance and there is no restaurant at this hotel. The Marriot which had a decent restaurant was about 4 tenths of mile and was decent. Staff was friendly, room was tidy. Could stay again if I was in the area
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September 2023 by Peanut Pupper
Great experience overall and definitely will come back!Clean bathroom, quick hot water and I like the Dove brand products providedIt has a nice little kitchen that included a big fridge, burner, microwave, coffeemaker and dishwasher! ( plates, cups etc)Bed is clean and comfortable for me and has charging ports on each side!Breakfast is very good, highlights for me are the fresh fruits, hash brown/ diced potatoes, pancakes and sausages. Bonus points is the soda fountain!They also provide shuttle service to the airport and car rental.They have plenty of free parking space.In the backyard they have a very cute patio, basketball field and indoor pool so you can enjoy the view while eating breakfast.Rooms: Clean bed and bathroom!Food & drinks: Breakfast is very good!
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September 2023 by Eric Draven
I stayed 9/1/23 - 9/3/23 .Very nice for the money. Beds very comfortable and had a full kitchen.My only complaints are that the room had ants. I told the guy that worked the night shift, and he could care less. All the other staff were nice, he acted as if I were interrupting his sleep.( I left at 4:15 a.m.)One bit of advice for Staybridge:Let patrons know ahead of time that they will have to pay a $100 incident fee before booking.
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September 2023 by Jana Brown-Griffith
Our family paid for our room as a wedding gift. We came in from out of town & tried to call ahead of time but no one answered the phone. It jst rang & rang & rang. Then when we get there they said we had to pay a $100 protection fee. We weren’t notified of this when we had first spoke to the receptionist. 0
