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March 2024 by Matt Miller
Great place to store vehicles. I rented a 10x20 unit for my PT Cruiser and it fit well. Good prices too. I would recommend.
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March 2024 by Jeannie Cain-Walker
This was By far, The best, quickest, and easiest Transaction I have ever made with any storage company. I was done in no time. Everything was complete before. I stepped away from the computer It did take 20 minutes to get. Everything done no later than that. My entrance area is large with plenty of room to maneuver your vehicle. love it. I recommend this to anyone needing storage. Also the agent was kind and courteous. He did a follow-up call to see how things went. He did a follow up call to see how things went and also emailed.
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March 2024 by Doug Cowles
No hassle, quick responses, secure, and clean. Would definitely use again.
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March 2024 by allen long
It's very affordable compared to any the storages with 5 miles ratio from my house so that was efficient for my monthly budget spending amounts, and it's also only half a mi. away from our house too.So Thank again Storage Express from the Lavignes
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August 2023 by Ivan Rodriguez
It was excellent experience. The process was really easy. It's all done via kiosk and telephone and was really quick.
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June 2023 by Tammy S
Well I would have given the facility a five stars except for the fact that I now feel that I was ripped off for almost $200!☹️ No where did it specify that if I wanted to upgrade to a larger size I had to do it within a 24 hour period from when I had the smaller unit. All it said was if you feel that you need a larger size not to worry you can upgrade. So in the end I have now paid a total of $400!! And all customer service had to say was basically sorry that wasn’t well communicated! Oh but you can use the other unit until July 18 as though that was somehow a grand consolation prize for losing all that money plus I’m not going to use that unit at all so really this storage place just got free money for nothing. So no not a very satisfied customer at all when you come away crying and wishing you had just looked elsewhere.???
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June 2023 by Sharon Fox
Easy access without human interaction. Never had any problems with this place and I have with others. Highly recommend storing your things here above any place else. Easy!!! No hassle!!!!
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April 2023 by Harris Family
So far so good clean easy convenient
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March 2023 by Eric Haskett
Better value than StorQuest, also has illumination. I tell you the thing I probably enjoy the best is that I don't need to get out of my vehicle to punch the gate code. My partner was able to apply online and the unit was ready in a business hour and they even provided a lock! Folks it's hard to beat the value here! I should also mention that both gates allow for ingress and egress so if one were to fail there's a backup, very handy.
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June 2022 by JeanMarie Rvt
Facilities are clean and well kept. Convenient location with access 7 days a week.
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May 2022 by Ally B
This is an edited post, 1 year after I published it. My prior post said they are clean and well secured. Im editing so future customers know they have raised my rent twice. It was $75 when I started and I rented the smallest unit available, about the size of a skinny , deep closet. Now my rent is $95.00. I had Covid and wasn't working for almost 2 months and didn't have sick days. My payments were paid for over a year the day before they were due. I called and asked about a payment plan and they said their company doesn't have one. I was able to borrow the money from family but found the help I needed didnt exist and wanted to let future customers know so they are aware of everything they dont tell you. If you miss your payment, you have 10 days to pay it before you are charged a $20 late fee. Then if you still can't make it, when the next payment is due you must pay the entire 2 months. No splitting paymets into 2 weeks, no help to resolve. Also another penalty of $30 is charged a few days after you miss the 2nd payment called a lein fee. At this point they lock you out of the unit and you can't get in until the entire amount is paid. Now I know why there are so many Storage auctions happening. This is my new review after being a loyal, on time customer. 1. They raise your rent often so that you can't afford it. 2. They refuse to work with you if you fall behind and I believe they due this in hopes of you defaulting on your rental agreement. 3. They couldn't care less about customer service. They don't have any. 4. I believe their true intentions are to take ownership of your property in the units. I would not recommend this company to my friends or family.
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April 2022 by Keith Griffea
Friendly service and always clean
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January 2022 by Pennie Thomas
The units are clean, and easily accessible. The only weird thing is, no one to talk to on site. But I guess that's the way things are done now.
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August 2021 by walter naeder
Dont use this place. Save your money and go somewhere else. Just rented a unit and didn't even get to use it before they cancelled with no notice the next day. Now they are stating that I used or gave my code out. I guess police where called and someone was arrested. Manager Tammy was no help and even accused me of public unration on the property. Which is funny as I have never set foot on property.
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July 2021 by Marilyn Dunham
Because I can not get in my storage unit it will not open the gate it says out of service
