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April 2024 by Kerri Amos
Placed an online order through the app. Was told pickup would be inside at the pickup counter. When arriving at the store we could see inside and nothing there so waited in car. About 10 min later get a text that it's ready. Go to go inside and door is locked. At this time the drive thru line is super long and not moving. Already upset at this point I tried calling the store multiple times to see if someone could just bring it out with no answer. I called atleast 10x or more. After another 30 min in line I finally get up to the speaker where I told them of the situation and the lady says ma'am your order has been ready. Right for 30 min so who would want to pay 60 bucks for cold food? I asked if it could be remade then and she proceeds to tell me yes but I will be waiting another 30 min or more. I was furious so yes I got rude and said then refund me. She then says I need to cancel it in the app. There is NOWHERE in the app to cancel. I tell her this and she then basically says I'm not getting a refund or my money and calls me a bit** I used to like this location ( guess I only went before during the day) but I will never ever step foot near this taco bell again! And the lady who called me a bit** should be lucky I'm a grown woman with class!
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April 2024 by Georden Burton
I don't know what's been going on at this location the past month or two but they will "close" literally 2 hours early and make you wait at the drive thru hoping someone will eventually take your order until you finally give up. Last night they at least had the courtesy to put a sign on the drive thru window though so thats progress. I get being short staffed, however they had staff still in the building. So maybe they should clock out, cut the lights off and leave next time so people don't have to play the guessing game
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April 2024 by Stanley Smith
In side was closed 5 cars in front 7 in back waiting in line 15 minutes got home wrong order
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April 2024 by Chris Brown
I literally waited in line so long that I had to cancel my order. Literally sitting in line for 30 min for nothing. Worst taco bell around.
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March 2024 by Ashley Boggs
Love that they have the Mexican Pizza!
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March 2024 by Kelli Kordupel
Standard Taco bell.Disappointingly half the time when I order either my order is wrong or missing items.
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March 2024 by Naveed Nayyar
If there is less than 1 star I would rate that always short on staff long
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February 2024 by Sandra Valdivia
Everyone is very rude is all I can
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February 2024 by Eddie Serrano
It was good to eat in my favorite
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October 2023 by Kevin Straughter
I ordered an Uber pickup and asked at the window if my twists were in the order. Guy at the window says yes. I open it and the strawberry twists I ordered on Uber were not present. I go to the door and ask for my missing twists. The manager tells me they discontinued strawberry. I said that's fine cinnamon costs the same. I just wanted what I paid for. The guy comes out and examines the bag like I was trying to get something over on him. It's $1.22. No one is that desperate. It was the first time I felt unwelcome for demanding for what was owed to me. My wife had cravings and after this I hope she craves something else.
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October 2023 by Jeremy Morris
Been here twice alot of workers nodding out on drugs I ordered second time being there got Mexican pizza meal pizza only had refried beans in between the shells and my to tacos only had lettuce and very little meat nothing else first time I went there they forgot my whole order . Thos place is nasty and needs to be shut down .
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September 2023 by Wayne Grimmett
9/25/2023 as a manager who works at a high demand restaurant I was very disappointed with the employees who stood around talking instead of helping with the service. The young female was much more interested on what was on her phone then actually working. Kids will be kids I guess. If this was my store this wouldn’t be accepted. A taco, and nachos does not take 15 minutes to make. It wasn’t busy. Laziness at its finest. Best bet would be Hilliard Rome.
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September 2023 by Sarah S
The food was hot and fresh! I didn't expect that at 11pm. Great job! Thanks for a great after work meal!
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September 2023 by Shawn Whalen
Wouldn't have given it worse stars but wow this place is terrible..came in last night for a nacho bell grande and got what must have been the bottom of the fryer chips horrible..called and spoke to Nicole who stated she was a manager to get some sort of replacement and as I came back I spend a good 5-7 mins in line while the equipment for the drive thru was broken or defective..
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September 2023 by Beverly Welch
It was weird to order food via a kiosk. Then to find out they do not have a cash register. Which is infortunate, because when I go OUT to eat, I pay cash. IF I don't have the cash, I don't eat out.
