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December 2025 by Diahann Dahman
Shout-Out to Philip at Target!!!
I want to recognize Philip for his outstanding customer service on Nov. 23rd when I was looking for battery-operated Christmas lights, and instead of simply pointing me in the right direction, Philip personally walked me to the correct aisle. His kindness, patience, and genuine willingness to help made my shopping experience so much easier. What a kind and compassionate employee you have working for you!
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November 2025 by Ben DiVenere
The target on High Street is a great accessibility friendly retail store. From the outside, the main entrance has wide sliding automatic doors that should be wide enough for a wheelchair user to move through. However, there are no readily available accessible parking spaces near this location which could present challenges to individuals who cannot traverse there on foot. As we go inside, there are 3 steps that lead to the main level. There is also an accessible ramp on the other side of the store near the checkout kiosks. However, this ramp functions as a line for the checkout area, making it problematic on a busy day when an individual with a disability needs to utilize it. That aside, the store isles themselves are very wide, allowing multiple people to move through them making it very accessible. Furthermore, the building is well lit without any harsh lighting, and the store's music was not overtly loud and overstimulating, which is also a good thing. The staff were also very eager to help anyone who needed help with finding items, which is very helpful. Overall, The target on high street is very accessibility friendly with a wide selection of products to suit your everyday needs.
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November 2025 by Conrad Yang
I am a frequent customer for this Target location on High Street. It’s close to campus, and as a student, it is very convenient for me to pop in, grab a few groceries or essentials before leaving. There is also a Starbucks inside the store so you can grab a quick coffee after shopping. Near the front of the store, by the entrance, there is a seating area where I’ve seen students study, friends to hang out, or as a place for people who just needed a break. This time, however, I decided to focus on the accessibility of this store.
The only entrance allowing entry into the store is automatic, so you wouldn’t need to pull or push the door. To the right of the entrance is the checkout, so the only way in is to take the stairs. However, this is not accessible at all for anyone with a disability or use assistive devices, like a wheelchair. The only way for someone who uses a wheelchair to get inside the store is to go through a smaller area behind the checkouts, and up the side ramp that leads down. Yet, this ramp is narrow and not clearly designed for accessible entry and may make navigation up the ramp unsafe.
Inside the store, the aisles are somewhat large and wide, but there may be some obstructions in the pathway. For instance, some aisles in the store had large columns that jut out in the middle, narrowing the passageway. Other obstructions include fallen merchandise or working equipment. I’ve also noticed that the aisles in the clothing section are very narrow, and it may be hard for multiple people to be shopping within the same aisles. Some items are located very high up on the shelf that may be difficult for people to reach. I found this issue to be very common in the food aisles, which is one of the main reasons to shop in this store. The fridge/freezer section has handles in the middle of the door and may be too high for people who use wheelchairs. The shelves are often not stocked to its full capacity, so grabbing any items off the shelves may be an issue. Although the hallways are wide, overcrowding would drastically affect the accessibility in this store. This Target tends to get very busy at times, so a large group of people in the same aisle would make mobility difficult. There is a single unisex bathroom at the back of the store, and there are handrails inside that people with disabilities can use. The toilet height is relatively low, so there shouldn’t be too much of an issue with that.
As for sensory aspects, the store is brightly lit. Depending on the time of the day of your visit, natural light from outside can light up the store as well. In some aisles, the sunlight can be blinding. There is music playing from overhead speakers, and there is a constant beeping heard from the checkout stations. Other noises include the background hum of working equipment, the whirring of HVAC fans, and other people’s drifting voices. There aren’t any strong smells in the store, with the exception of the detergent and air freshener aisles, and near the Starbucks. The combination of all these sensory elements poses an issue for people who get easily overwhelmed or anxious in public. Overall, this Target offers convenience and amenities for students, but its physical layout and sensory environment present significant accessibility challenges.
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October 2025 by Libby Baker
A honestly horrendous place to shop most food is expired barley ever stocked such a disappoint
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September 2025 by Tiffany Rupp
Walked here from Downtown. I'm really surprised there are no Targets downtown. Anyway, this is a Ohio State based store. They have Ohio state merch and college supplies. Everything is fairly easy to find with the Target app. This is just a half sized Target so it offers a smaller variety of things. Clean.
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August 2025 by Gloria Kessler
Jackson was so knowledgeable and helpful in enrolling my daughter in Target App. He was so patient in explaining it all
and so professional. Had excellent customer service. An asset to our Target Shopping experience
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July 2025 by Leslie Dow
Convenient location and I can often find what I need at this store. Very friendly employees every time I am in this store. Whether it's at the fitting room or in the electronics section, or greeting customers as they are checking out, everyone is so nice! :)
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May 2025 by Layla Fanqin Meng
All is good especially friendly staff, but little pricy than other Targets
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May 2025 by THE GOAT
This is a neighborhood sized Target in an excellent location that has most products one might need, such as dorm room supplies, lightbulbs, shampoo, body wash, conditioner, other body products, cosmetics, office stationary, notebooks, and binders. There’s also a small grocery section, clothing section, and a Starbucks here. I’ve been able to find what I need at this Target 98% of the time. I gave this Target four stars because it carries most of what I’d need, but I took a star off because it’s more expensive than other nearby Targets.
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March 2025 by Ava Laurenzi
The Target on High Street has some accessible features for people who have physical disabilities, such as a ramp or automatic doors for easy access to the store. However, the aisles are quite small for people who have to use a wheelchair. Also, the aisles have shelving that is either too high up or too far down for someone to reach if they use a wheelchair. This target is smaller than most, so they do not meet most of the accessibility standards for people with disabilities. The store does get quite busy, which can make it hard for people with wheelchairs or walking devices to check out or walk through the store.
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January 2025 by Jenna Lee
This place doesn’t answer their phones call every department to ask a question and no one answered
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December 2024 by Macro IT LLC MIT
Super nice staff!!
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September 2024 by Alex
Decent location, has a good amount of essentials. Never had a problem there, just has inflated prices
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December 2023 by Chantal S.
This morning, my daughter and I had an unpleasant experience at the Target order pickup/check out area. The male staff member attending to us displayed unprofessional behavior that significantly dampened our shopping experience.As we attempted to cancel an item we no longer wanted, the employee's demeanor was far from courteous. His actions, including eye-rolling, conveyed a sense of annoyance, which was both unwarranted and unhelpful. This attitude persisted throughout our interaction, making the entire process uncomfortable.We also visited the store to pick up an item, but the rudeness continued. Even a simple expression of gratitude from our side was met with a lack of basic courtesy, as he chose not to reply.Such behavior is not what we expect from Target, known for its customer service. We hope this feedback is taken seriously and that measures are implemented to ensure a more pleasant and professional shopping experience for all customers in the future.
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November 2023 by Ralph Martins
Very convenient location, but on average prices are about 20% higher than at the "big Target" across the river at Lennox.
