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February 2024 by John Harris
Incredibly knowlegable staff. Steve was very helpful.
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February 2024 by John Kerr
Sales person was attentive
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February 2024 by Eric Trefz
Had a very good experience shopping for a mattress. Our salesman Steve was very knowledgeable, friendly, funny, was able to answer all of our questions, and was not a pressure salesman. We spent over an hour on our initial visit testing various beds and checking out all the options - who knew there was so much to look at when looking at mattresses.While the mattress and base set were more expensive than we wanted to spend, we felt this was the most comfortable mattress we tested - so we splurged.I would recommend going to this store to try out these mattresses.
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February 2024 by Jessica Kovach
I was so glad to stop into the store and meet Steve. He was able to answer all of my questions and really knows a lot about mattresses in general. I will be stopping back very soon to make a purchase with him.
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February 2024 by Brian Carpenter
We worked with Micheal today at the Tempurpedic store at Easton. Can't say enough to endorse this purchase, Michael thorough, knowledgeable about the entire product line, and easy to work with....I would certainly return to make our next purchase from him again! Thank you!
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February 2024 by Brittany Davis
Steven was very helpful and answered all of our questions with patience and kindness. Really appreciate him! He got us exactly what we wanted and needed! Very happy we came to this location!
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January 2024 by Eric Mclellan
Steve was great. Informative, relaxed and easy going.
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January 2024 by Clyde P (Clyde)
They only have models to talk you up to. None of their base models. Which I am sure is fine with most. Seems underhanded to me.
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December 2023 by Ian
Steven was very helpful and let us take our time with the different beds and bases. Very happy with our experience and it was a pleasant time.
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November 2023 by kat
Very disappointing customer service.
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September 2023 by Sasha R.
Do not order in store. I placed an order online for a mattress after I was told their systems were down in store (took a week to come back). I got my mattress no problem came in less than 2 weeks. I then decided I wanted one of the adjustable base so decided to order in the store. Placed the order on Aug 22. Two weeks later no update, nothing. I call the store and I was told that there was something that happened and my order needed to be reshipped to the warehouse with no explanation and would have to wait another 2 weeks or more who knows. So I proceeded to just cancel and place my order online.
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July 2023 by David Lang
The reps are super friendly and knowledgeable. The whole process was quick and easy. We got the perfect bed!
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June 2023 by Jordan Lewis
Wonderful store, it was clean and smelled lovely. Steven gave excellent service. He is very knowledgeable about all of the products details, and was a delight to chat with!
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June 2023 by Steve Frazier
Genuine, honest, competent, friendly, professional, and no pressure.An all around "comfortable" experience.Appreciations to Steven Friedrichs and Micaella Clay who earned the above credit.
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June 2023 by Gwen Stultzfus
I came in last week hesitantly. I missed the manager she was gone for a funeral. I had a bad experience with a previous employee. Today Manager Micaella helped me and was so amazing. She explained everything I asked and took the time to address all my concerns. I saw there had been a previous review from someone that was negative. Trust me this is a false review. ALL the associates were amazing. I did ask about credits and refunds and was explained the process and understood it completely. I’m sorry not everyone listens and seem to expect associates to be able to access things that only corporate offices can access. This team was absolutely amazing. Thanks again
