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September 2023 by Austin Capell
We got a queen size regency sapphire hybrid and box spring. The only thing you need to know is that the first night we had it, both my wife and I overslept for work.
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September 2023 by Gloria McKinney
RECEIVED GOOD SERVICE FROM THEM GOOD PRICES,
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August 2023 by Bill Lobuzzetta
Bought a king size adjustable bed. They delivered it and set it all up and it is very comfortable.
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July 2023 by Christina Gundrum
New salesman who did good. Great customer service.
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July 2023 by John LePard
Great product and friendly, knowledgeable staff.
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June 2023 by Mary Peterson
Excellent service & great product. In 30 years, we have not purchased a mattress anywhere else! Have purchased several sets.
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June 2023 by Ted Neuhaus
Nick was very helpful when I stopped by to purchase a full size bed. Thanks!
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May 2023 by Carol Akers
First time visitor here. I liked being able to actually see mattresses made, put together by people
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February 2023 by Robert Sands
Friendly knowledgeable staff. 3rd mattress set we have purchased there.
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February 2023 by Jennifer K.
We were in the market for a new mattress. We decided to come here because they advertise no pushy sales. We were pleased with our experience. The sales person was helpful, informative, and not pushy. We were able to take our time and try out the mattresses. We ended up choosing one within a good price point. The process of sale was quick and we had our mattress delivered and set up in a week. I'd definitely come back here when we need a new one again in the future.
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November 2022 by Helly Shoes
I went to TOMF to shop for a new mattress. I was immediately greeted by a knowledgeable sales associate who listened to my needs and wants. He showed me a few mattresses and told me about each one. He left me alone so I could test each. I was not rushed. I made my choice and paid for my mattress. Then, it was made for me. Two weeks later, the delivery men brought it in, hoisted it up the stairs and installed it for me. They wore protective booties over their shoes and were careful of my walls. My mattress is the best I've ever owned. Had Sterns & Foster made a mattress in the size and firmness I needed, I would have never learned how awesome TOMF mattresses were. My new mattress is built solidly, is comfortable and matches my needs perfectly. It is now at least three years old and it's still like it was the day it was installed. No dips, no dents. Firm and supportive. I am over the moon pleased with my TOMF mattress and if you read my reviews, you'll know I can be quite persnickety. It's a great mattress.
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November 2022 by Cyber F0x
Nicest kindest people ever!! My family came from Ukraine and we’ve been trying to get them settled and start anew safe life. Jared was so kind to donate a queen mattress for us!!! So generous and so thoughtful!! We are extremely grateful!
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August 2022 by Boogers C.
While the store is nice and i love that it's built local, the mattress i have owned for two years is terrible. It squeaks like a movie mattress, so no fun if you have kids who are home. The mattress is also sagging and falling apart. I sleep in a hole and wake up with body pains that didn't exist and don't exist on my spare room mattress that's going on 25 years, that was my previous mattress. I was skeptical buying a non standard name, like serta, should have stuck with my gut.
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August 2022 by Gregory D
Kevin was our sales representative and he was very patient and helpful. Every mattress had to cut away to show the inside parts of it and how it was made. We had looked at several mattresses at other stores, the quality and price was definitely best here at the Original Mattress Factory.
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August 2022 by Joseph Nagy
A delivery driver from this location was littering trash from his truck and just throwing it into busy traffic at the intersection of Dublin Rd and Grandview Ave, almost causing multiple accidents around 3pm on 8/3/22. He was also swerving all over the road while on his phone. How does a clown like this have a job here?
