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February 2024 by Jessika Little
Everything about our experience here was amazing ! Jessica was phenomenal at updating us on our cars progress , letting us know when parts were coming in and when the expected date for it to be done . For days we couldn’t get ahold of our insurance guy and Three-C would provide us with any information we needed. My fiancé said the workers there were so friendly , professional and thorough. This company and this location will forever be our go to ! And anyone that ask for a recommendation we will send them here !
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January 2024 by melissa wright
My nightmare started Monday and January 8. I was rear-ended two hours away from home. The car was not drivable so the police impounded it in their lot for safe keeping it cost me $279 to pick up my car three days later. I wanted my car taken to three body shop, I’ve seen the commercial where they say they can get your Depreciation value back . Tuesday morning I called three C bodyshop and requested a price to go get my car 145 miles away. They said it would be $350 plus a couple extras.. And then they said unfortunately their tow truck driver was out all week so they set it up with Woody’s towing in Hilliard. You know as well as I do if you’ve ever been in an accident it is very stressful you just wanna get things taken care of right away, so you don’t have to worry anymore. So I called woodys towing and they charged me $754 . Another company out to wax people for their money. So that’s a little over $1000 just for storage and towing. 3C body shop quoted me an estimate to repair my car of $24,000. My car is only worth $28,000 and nobody got hurt in the accident so it wasn’t that hard of a hit. I decided that I didn’t want them to fix my car so I had to pay for them to release my car I had to pay $1356 to get my car out. They stated that it took them 10 hours to take the bumper off and the quarter panel. And look up underneath the car they charged me a $300 admin fee for typing up the invoice And printing it out. They charged me $95 to tow my car from one lot next-door to the other lot so it could be picked up by the other body shop.. They change the labor cost from $80 an hour to $65 an hour after I told them that they were just making up prices and charges. I am beyond disgusted, and I want to know how to prove that that man spent 10 hours working on my car. Somebody needs to look into this body shop. They really are robbing the public.
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January 2024 by Kiara Taylor
I never leave reviews but this one is worth it. Walking in there to begin with was a great experience. Everyone was super friendly and Jessica kept me up to date on my car the whole time. It was ready earlier than expected and looked amazing! It looked like I just took it from the car lot. The interior was cleaned as well and smelled like a brand new car again. Highly recommend!!
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January 2024 by Brooke Glover
This body shop is a 5/5. I had got into an automobile accident and had my door smashed in, they replaced it and made my car look better than when I brought it in! Very friendly and nice people, had my car done quicker than I thought and always updated me. I definitely recommend this body shop. And thank you to the kind staff for the help I was given!
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January 2024 by Denise K
I recently had my son's car repaired at Three-C and they did a beautiful job. The technicians and painters are magicians as the car looks brand new! The estimator, Jessica, kept me informed throughout the process. The General Manager was friendly, informative and made the experience fantastic, as did the two Customer Service Representatives. The location is a bit inconvenient for me but I would gladly drive by any other competitor to visit this shop and have my car repaired! Thanks to the entire team for a seamless process, great experience and a flawless repair!
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November 2023 by Marty Donley
They only work on vehicles up to 10-12 years old. My vehicle is a 2004 like new, no rust 46,000+ miles and really only needs some paint redone after I was hit by another driver. Didn't get my business.
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November 2023 by christy sparks
Three C helped to make a bad situation from a hit n run accident, much better. Although, my insurance company wasn't very helpful, they knew how to navigate the situation. From Debbie up front to Paul in the back, everyone was helpful. They took time to update me, go to bat for me and returned my Telluride to me in mint condition, as id the accident never happened. If you experience an accident or need ant bidy work completed on your car, I highly and confidently recommend 3C.Service: Painting
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September 2023 by Blaine Morbitzer
I originally had my work done with them 6 years ago on my car. The first issue I was willing to look past being it took them over a month to get my car done, when they said just a week or two. Not sure what the hold was. The damage wasn't severe enough where I couldn't drive the car and airbags weren't deployed, so I could've been driving the car while they ordered the parts. Had issues with the door not being properly connected back up with wiring and bolts so I had to take it back in right after I had the service done. I could've looked past all of these previous issues, but over the years I'm having issues with their work falling apart. Pieces of the car they worked on are popping out of place, pieces of the body they painted are chipping off and rusting. Eventually I wanted to sell the car and remembered they have a lifetime warranty on their work, so I called them up to schedule warranty work to fix all of this. It was nearly impossible to get ahold of someone to do warranty work after calling at least 6 times with them telling us they would call is back with no response or they would just hang up on us. Eventually after a few weeks of trying to get in for warranty work they get us an appointment. During the appointment they tell us rust isn't covered under warranty for their work, while none of the factory work has rust on it. Then they offered to fix the rust for over $3k ?. 3C might've been a solid body shop back in the day, but they've obviously gone down hill. Sad to see them become just another sketchy body shop.
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September 2023 by Morgan Petrides
Wouldn't recommend!I fought tooth and nail with my insurance to get my car to this shop instead of their preferred shops just to be SEVERELY disappointed.This shop will over promise and under deliver then talk poorly about you, take no accountability and even hang up on you. The shop lacks professionalism and will dismiss any valid concerns with excuses.I can't speak to the quality of the work because I have yet to get my car back even though I was promised my car would be done a week ago. If the quality of the work is anything similar to how the admin team handles customer service I'm sure it will be sub par at best.
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August 2023 by Nikotinekills K.
Asked for an estimate to get tiny surfaces scratches buffed. Got an estimate back saying they were going to charge 1900 dollars. STAY AWAY.
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July 2023 by sharimar lozada
Deer hit my driver door. They had my car few weeks and every week they provided updates. Great job very nice employees.
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May 2023 by T W
From first calling the shop, to picking up my vehicle when finished, Three C was friendly, helpful, and very easy to deal with. They were respectful of my car and even took off sticky stuff left behind from a car emblem, and that wasn’t even anywhere near the part of the car being painted. I really appreciated this. The whole process was straightforward and simple. I would 100% recommend Three C.Service: Painting
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May 2023 by Patricia Orton
I have only great things to say about the personnel at 3-C. From my first estimate to setting up my rental, the wonderful work done by the body shop and the hero of this story, Allison, who worked as an intermediary between insurance and myself, I am very happy with my experience with these great people.Services: Painting
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April 2023 by Sean Storey
Don't work with this company. Go to a smaller shop. They will inflate their estimate to make you come, work with insurance company to do as little as possible, damage your vehicle, not repair, post fake reviews on their burner accounts, then flag your reviews to push up. It is impossible to be made whole with three c. If you want your vehicle repaired you will have to work with your attorney.
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March 2023 by Mark Barbash
I recently had front end damage on my Ford and brought it to Three C (where I've been before). The experience was exactly what I have come to expect. First, they helped me understand how the relationship between the insurance company (Progressive, who also did a good job) and Three C worked. They provided a quick estimate, and then looked at the insurance estimate right after it was completed. The difference was quickly resolved and Three C started work. They communicated with me frequently (2x per week) giving me a status report, and gave me a completion date at the beginning of the work. They finished right on schedule, and the work was excellent. (And to top it all off, they did an excellent detailing of my car before returning it. Through the process, the Three C staff were helpful, friendly and honest. Very pleased and would highly recommend them.
