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November 2023 by Lauren King
I was visiting friends in Ohio when my car died. TongDa came through on a Saturday afternoon and had my car diagnosed and fixed quickly and expertly. I would have had to miss work. I felt they were trustworthy, and excellent overall. Thank you, Thank you, Thank you!
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September 2023 by Bobby Lee Teller
Estimate price goes toward work that’s done. Good. Mediocre customer communication. Meh.
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September 2023 by Bobby Lee Tiller
Estimate price goes toward work that’s done. Good. Mediocre customer communication. Meh.
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July 2023 by Elisa Clever
Jocelyn and crew always let me.know what is happening with our vehicles. She looks for recalls more reliably then the dealership with our Toyotas. Honest, fair and prompt. Highly recommend
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July 2023 by Tyler T
Absolutely horrible customer service over the phone—the lady was extremely condescending and lacks manners when listening to customer’s suspicions about what might be wrong with their car. I get it—I’m no car expert and my assessment of the issue is, at best, a suspicion. Still, this doesn’t warrant the kind of attitude she had over the phone in not agreeing with my assessment. I just hope whatever is going on in her life gets resolved, because she was downright rude.
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July 2023 by Sanura Evans
Wanted to charge over $20 just to pit air in tires
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June 2023 by Ambrose DuPree
Fantastic shop. Came here to diagnose an electrical problem on a Honda, Jocelyn and the team at TongDa did a thorough job while keeping us updated throughout the process. They were transparent about the options and provided more than fair pricing for the quality of the work performed. A true gem to have in Clintonville
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February 2023 by Jack Salmons
Love these guys. Saved me a small fortune with their pre-purchase inspection service; they really go over their cars with a fine-tooth comb.Their prices are fair and reasonable, and I genuinely believe they are honest about what they find and what they can do. If they don't know something off the top of their heads, they'll do some research and get back to you. And Jocelyn has always been incredibly pleasant to work with!If you would rather do business with a local mechanic shop than a big dealership (although they do sell some cars!), then I would highly recommend TongDa ?.
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September 2022 by Anna Waltrip
They've been taking good care of my Subaru and my husband's Toyota for many years. Both our cars are 20 years old and still driving great. These folks are honest, don't upsell or price gouge.
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June 2022 by Skyler Martin
The most honest and no-nonsense auto shop I've ever experienced. They never upsell or offer unnecessary work to your vehicle.
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January 2022 by Jill K.
What an amazing place!! I intend to use them for all my future maintenance!! Thank you Jocelyn for your help and wonderful service!!
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August 2021 by Jordan Novotny
Taking your car into an auto shop can feel overwhelming and stressful if you are not exactly sure what all your car needs, especially when your life feels very busy! Jocelyn and the team at TongDa Auto were professional and easy to work with to ensure all of the necessary services on my car were done thoroughly and efficiently. I highly recommend their services, I will certainly be back in the future!Services: Oil change
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July 2021 by Matthew Barber
I went to TongDa to replace the water pump in my Rav4. Jocelyn was friendly, knowledgeable, and great with communication throughout the process. The quote she gave me prior to repairs was accurate and fairly priced, and my car was ready within a few days. I will definitely return if I have car troubles in the future.
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July 2021 by Cynthia Torges
If I could give Jocelyn and her team more than 5 stars, I would. She is so knowledgeable and helpful, and she has an amazing memory. I've been taking my Prius to her since moving back to Columbus about 6 years ago. Several times she has saved me money by suggesting less expensive but solid alternatives. When I ask about having a service done (e.g., change transmission fluid), she usually has a pretty good idea about my car's history saying something like "I think we did that a couple of years ago, so you're not due yet." She'll check her computer, and her initial speculation was usually right. It astounds me that she remembers the work done on my car better than I do (especially since she has so many customers).Services: Check engine light diagnostic
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May 2021 by Andrew Blackmore
Always get my cars repaired here. Great service
