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September 2023 by Phil Foell
Lots and lots of tools, reasonable rental cost. Get the insurance, it is worth it.A line frequently develops, but moves fairly quickly.
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January 2023 by Joanna V.
I rarely leaves reviews, but our experience with Home Depot was SO BAD, that I am moved to write a cautionary tale. We ordered new kitchen appliances and their installation people had to come out FIVE times. Every time, they told us there was another obstacle to installing something. Now, our dishwasher still isn't installed properly and our microwave is sitting in our basement. On top of that, they are refusing to let us return the improperly installed dishwasher, so we have to keep it. If you have to buy anything from Home Depot, fine, but for the love of all things good, do not let them install it. Make friends with your handy neighbor. Watch a YouTube video. Overpay someone to do it. Just don't let Home Depot install.
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December 2022 by Denise Francis-Primel
CARPET WARRANTY FOR HOME DEPOT AT ANY LOCATION BUYER BEWARE ..... OF HOME DEPOT'S WARRANTY!!! I BOUGHT LIFEPROOF CARPET IN THE BEDROOMS AND OUR OFFICE AND AFTER 2 YEARS THE TEXTURE WAS FLAT. MOWHAWK APPROVED THE CLAIM FOR DEFECTIVE CARPET. WARRANTY STATED REPLACED WITH THE SAME OR COMPARABLE CARPET. THEY DO NOT HAVE THE SAME CARPET AND COMPARABLE FOR THE SAME SPECS AND CATEGORY HAS GONE UP WITH INFLATION & SUPPLY CHAIN ISSUES. THE PRICE IS NOW $1.50 MORE PER SQUARE FOOT. THEY SAY I HAVE TO PAY THE $1200 DIFFERENCE IN PRICE! BEEN FIGHTING THIS SINCE JULY! THEY SAY COMPARABLE VALUE IS THE EXACT SAME PRICE . I WILL NEVER BUY ANYTHING FROM HOME DEPOT...IF YOU ARE ONLY GOING TO CREDIT THE MONEY YOU PAID...STATE IT. DON'T PLAY WITH WORDS & YOUR OWN INTERPRETATION. TO TRY & RESOLVE IT , THE STORE MGR SAID THEY WOULD PAY HALF. I SHOULD NOT HAVE TO PAY $1.00 TO HAVE IT REPLACED!!!
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November 2022 by Ethan H.
I just needed some superglue today for a small repair. Parked and began to walk in the store when an employee who appeared to be on break outside asked me if he could help find something. Told me where the glue was and I knew where it was before even walking into the store. Didn't catch his name but he was older and wore a big brown coat.
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March 2022 by Jeannine A.
DO NOT BUY KITCHEN APPLIANCES FROM HOME DEPOT if you don't have to. My most recent applicance purchase from Home Depot will be the last time I ever purchase an appliance from this store. The overall experience of purchasing and having an appliance installed has been a stressful experience. I did not receive a call the day before the delivery drivers arrived with an estimated four hour window of arrival. I was also required to hire a plumber to reroute a water line and install a new valve before the appliance could be installed thus adding an additional $120.00 to the overall cost of purchase and installation of the appliance. I will be sending a letter to Home Depot corporate with my complaint and suggestions for making the overall appliance purchase and installation process less stressful for customers. Please also see Courtney Dolder's Google review. My experience is similar to hers.
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February 2022 by bobby g.
Ordered curb side pickup for 1 item. Sit in spot for 45 minutes at least. If you don't have enough employees don't offer service.
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January 2022 by Zack M.
I asked for a tub spout with a set screw and they guy said he doesn't see it but he's gonna get a ladder to get the box down because he thought it was above the shelf. I waited for 40 mins and was walking around to find the guy and he was no where to be found. I personally love home depot but this location always gives me a hard and bad time.
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July 2021 by TJ Zuniga
this Cleveland avenue home Depot tool rental associate was extremely rude to the customer in front of me. and made a couple very rude comments to me as well. not professional and should not be in customer service.
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June 2021 by Kel LG
The adorable little old man who works the register is so nice and always has a good attitude and a cool story to tell! I believe his name is John!
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June 2021 by P Bouton
Never had a problem.
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January 2021 by John B.
Diy . Sometimes it's find it yourself when coming here. I don't always enjoy the service I receive.
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August 2020 by Jason Greenwald
Home Depot sells returned items that are missing pieces. And they don’t inform you it’s a returned item. When you call to ask about it, you will be treated like garbage.
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July 2020 by Marcus M.
My wife had the most amazing experience this past weekend 7/25 with a staff member by the name of Jonathan. He was so helpful with her that she ended up making a purchase that I felt we should have done together. Once she find me how helpful he was, I'm so happy she made the decision. Our new patio furniture was a great addition to our new home. My wife would have continued to look in other places had Jonathan not assisted her. Thanks again for your help and for helping her out all the items in her car! I really really appreciate it and we will be back!
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July 2020 by Francine Johnson Knapp
Very rude manager at Cleveland Ave...I went on the fourth of July.... Huge sign outside of the store saying wearing masks are Mandatory....most of the shoppers didn't wear a mask...Our Sales clerk thanked my aunt and myself...I complained to the store manager...he said he only had to put up the sign... People will do what they want...I will never step foot in your store again....Menards only!!!
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June 2020 by Sabrina D.
This location is very sad... Today I had an experience with Tom that was very racist and disgusting. He asked me abruptly "where was I going" Huh? So I asked him "how about can I help you." I went to this location to purchase some cleaning products for my car. While looking for Windex wipes and holding my soon to be purchased Mr. Clean sponges here comes Tom. He's an elderly white man that appears to have been groomed to see color over anything else. I say this because there was a white couple near us whom he asked if they needed help after I called him a jackass. Full disclosure! Should I have called him that maybe not but he clearly was being one because I asked if they had wipes and his response was "we don't have wipes in the store". I paid for my wipes and showed Tom after returning to him for his name and I informed him I will be contacting the corporate offices because clearly he needs social education and intervention of how to handle the public. A public that is a mix of various humans. I called the store in the parking lot and spoke to the assistant manager Brandon who apologized for his behavior and I suggested Home Depot offer sensitivity classes to it's employees. I will not be spending my money with a company that isn't interested in changing this behavior. Just be aware if you are a brown person you made not be welcomed too the slogan "how doers get more done" especially if there's a "Tom" waiting to pounce .
