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September 2023 by Maddy M.
I went to Tuffy Tire & Auto Service Center to see if they could patch up my tire. Sadly, it wasn't able to be repaired, but they were able to order me two new tires for a good price and back on the road in no time. Keith is a great guy and answered all my questions. As a 22 year old girl with no car knowledge they were extremely helpful and didn't take advantage!
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August 2023 by K. W.
We have been taking our cars here for years. I love that we get a detailed and honest explanation of what needs repaired and what to expect for upcoming repairs when applicable. Keith is the best!Services: Air & cabin filter replacement
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August 2023 by F Rogers (Ketolomics Reviews)
We love this shop. So much better than any of the car dealerships or quick lube places. We've brought our cars here for years for all sorts of routine service and will keep coming back. Reliable work and fair prices from people who actually care about you and your car: so hard to find, and so lucky to have. Shout out to Keith for outstanding management and service.
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August 2023 by Garland Brooks
First time customer! I called for an appointment to have them diagnose and recommend a solution for my "old lady" vehicle. A team member helped me make the appointment.Keith, the manager, greeted me when I arrived. From first contact via phone call to my visit today I can tell you without reservation--if you're looking for honesty, pride of workmanship, and the ultimate in customer service you're "home."So important to me: Keith took the time to answer my questions and suggest recommended solutions. This is a Five Star * * * * * business.Highly recommended and since my other mechanic retired (new grandbabies!) Tuffy @ W. 5th Avenue is THE PLACE I'm going to take my car from here on out.Ladies and Gents if you want to do business with a company that values you as a customer--this Tuffy is [the] place to take all your vehicles. This outfit treats you the way they want to be treated.Friendly, professional, knowledgeable and overall high-quality from stem to stern. Many thanks to Keith and his Tuffy Crew. Great experience all the way around aka Five Star-Gold Medal excellence!
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August 2023 by Steven Eveland
We broke down on family vacation ended up being a wheel bearing but they were actually very compassionate and super super cool about everything they got everything done the right way a good honest mechanic in a city of dishonesty.
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May 2023 by Hallie Banc
Went in for a nail in my tire. They made a small mistake and when I brought it to their attention they were extremely apologetic and made it right by waving the cost of the repair. Great costumer service! Will return.
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April 2023 by J C
Excellent service, very honest mechanics which is hard to find. I went in thinking it was my axle and they told me it was just a caliper bolt. They could’ve easily screwed me over but they were honest and saved me a lot of money. Highly recommendedService: Steering & suspension repair
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March 2023 by Kevin Reiss
Pretty happy so far. I had a check engine light indicating a failed knock sensor, took it in, and instead of just blindly replacing the sensor and charging me, they took the time to determine that the sensor itself wasn't actually faulty. They tried some things, but a week later I was still getting the error light so they took it in again for no extra charge and found where some mice had chewed through wires. Hopefully that's the whole issue, and if so I'm thankful to them for actually tracking down the route of the issue instead of replacing expensive parts blindly.
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December 2022 by blewis9505 beal
First time customer! I called for an appointment to have them diagnose and recommend a solution for my "old lady" vehicle. Carl helped me make the appointment. Keith greeted me when I arrived. From first contact to my visit today I can tell you without reservation--if you're looking for honesty, pride of workmanship, and the ultimate in customer service you're "home." Keith took the time to answer my questions and suggest recommended solutions. This is a Five Star * * * * * business.Highly recommended and since my other mechanic retired (new grandbabies!) Tuffy @ W. 5th Avenue is THE PLACE I'm going to take my car from here on out. Ladies and Gents if you want to do business with a company that values you as a customer--this Tuffy is [the] place to take all your vehicles. Thanks to Carl, Keith and the Tuffy Crew. Ya'll did an excellent job!
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October 2022 by Jillian Eberson
I made an appointment to get my tire repaired and received an email from an employee confirming my appointment and then sending me a confirmation number. When I arrived to drop of my car for the appointment I was accused of making it up and asked to see the confirmation number. Despite the fact that I did indeed have an appointment I was turned away and told my car could not be serviced. Don’t understand why they would accept appointments if they can’t hold them and did not appreciate the tone of the worker when I came in. Felt very much talked down too. I moved around my schedule to coordinate drop off and pickup to be turned away. Will not be going back.
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October 2022 by Connor O'Brien
Tire popped form pothole and I pulled in to tuffy. they were able to get me in and out on the same day with no appointment made. they were super helpful and pleasant to deal with. Would definitely recommendService: Auto tire replacement
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August 2022 by Jill Hill
I feel so fortunate to have such a wonderful auto shop so close to me. Keith and crew and always extremely helpful and kind, and I know that my car is in very good hands.
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May 2022 by J A
Hit a pothole and kept hearing a clicking sound. Took my car into Tuffy. They called me and let me know everything that was wrong with it. I needed to use my car to get to work the next day, they told me it was safe to drive and to drop it off in the next few days when the parts come in. Never once tried to sell me on different products or put fear in me. Keith is amazing, called me by name everytime I walked in and had the best attitude. I won’t take my car anywhere else as long as Keith is still at TuffyServices: Steering & suspension replacement
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May 2022 by Allyson Ruebusch
Though they didn’t have the tire I needed in stock, they were able to take a look at my car last minute. Were quick and gave a good recommendation. Would visit again if I had more than 24 hours to wait.
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May 2022 by Patrick M.
Best shop that I've ever dealt with. Very honest, fair, and to the point. Keith has earned my business for life!!!
