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March 2024 by Katie Pack
Store is nice! As a former Ulta employee of almost 5 years, hearing the manager talk to her employees so rudely gave me major ulta PTSD. I felt bad for them, it’s a retail store… It’s truly not that deep to be so intense with them. It’s disappointing some stores are still ran the same with these degrading managers - If any employees see this, just know there’s more out there gfs <3
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March 2024 by D Davis
It was a struggle to exchange a curling iron that had not been opened.
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February 2024 by alias persona
They are often out of the same items I come to look for every time, but overall the place is nice to visit once in a while ...nice, helpful staff.
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February 2024 by Kory Kohr
Nothing like my wife coming home crying because the sales team was being overly aggressive. Physically pointing and loudly commenting on her acne in a store full of people. She is aware of it, you don’t need to let her know about it along with the entire store in order to shame her into buying more product than she already does. Train your sales staff better, and just be better people.
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February 2024 by Michael Reed
Incredible selection!
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February 2024 by Dominique Ferguson
I recently visited the store to purchase just eye care items but the amazing customer service I received from Kayleen, the manager (I think that’s her name) made me want to purchase more items I needed so why not? She educated me on the products I was interested in. She helped me find lip and eye care items while finding the perfect lip liner and plumping lip gloss from Juvia’s place. She never rushed me and made sure I had everything I needed. It has been such a long time since I received great customer service like that. I will be returning to this location. Thank you!
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January 2024 by G Neilson
Terrible national customer service- My daughter had a brand new gift card that Ulta customer Service said was inactive due to their own computer “glitch” and they would email an e-gift card replacement within 2 hours. 4 weeks, and 3 phone calls later… nothing. Just the same conversation repeatedly and “ we’ll contact you later today” nonsense. Just an awful company to deal with. Just do yourself a favor and go elsewhere. Better yet, just find a small business and support them. Ulta cares nothing about its consumers
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January 2024 by Erika Lockwood
Great service wonderful products
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November 2023 by Colleen LF
Mary led us (mother and daughter with Zero makeup knowledge) through the store and helped my daughter get all the items on our list for her show choir makeup. Mary matched the foundation to my daughter PERFECTLY. Couldn't be more pleased! THANKS Mary!!
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November 2023 by LeeAnna Shepherd
I visit this store probably once a week. Always friendly! I don't think their selection is quite as big as some of the other ones but its still great to have it so close to my house!
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October 2023 by Priya Patel
Good product & they r helping people
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September 2023 by Katie Mounts
Timmyra is an absolute gem!! If you’re looking for your eyebrows to look AMAZING, SHE IS YOUR GAL! She has my eyebrows looking perfect for my wedding day! I will keep coming back for an eyebrow wax and tint!
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September 2023 by Julia G
I have been coming to this location since they opened. Some of the employees are nice and greet you. However, after they greet you, you're watched like a hawk if you're a person of color. I've worked in retail, so they're taking the "make sure the customer notices that you notice them" approach. They'll speak in code with each other and exchange looks with each other to silently signal "keep an eye on that customer." Newsflash: things probably get stolen because they're too focused on the wrong demographic. I strongly dislike being followed around the store. I'm not neurotypical, so it just takes me a while to decide on what I want to purchase. My most recent visit to this location will now be my last. They discriminate far too much. I've heard it's a company issue.
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September 2023 by Isabella Baden
Timyra did an amazing job on my eyebrows! Not painful at all and she was so informative on good products to use!
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September 2023 by Pamela Doza
Timmyra does an excellent job! She always explains exactly what she is doing. I had an eyebrow tint today from her and it looks amazing.
