Ulta Beauty is a popular destination for beauty enthusiasts, offering a wide range of cosmetics, fragrance, and personal care products from over 500 brands. Customers appreciate the extensive selection, including exclusive lines. The salon services at Ulta Beauty enhance the experience, featuring hair, skin, makeup, and brow services, along with ear piercing. Many clients highlight the expertise of the staff, particularly in brow services. Exceptional customer service at checkout turns the experience around, showcasing the staff's commitment to customer satisfaction. Ulta Beauty is recognized for its vast product offerings and attentive service, making it a go-to choice for beauty needs. The manager at the Columbus Polaris location took the time to check multiple locations and find the needed product, providing great customer service. Ulta Beauty has a dedicated section for hijabi/covered women, although a larger mirror would enhance the salon-like experience. Exceptional customer service, with the store manager and associates going above and beyond to exceed expectations, processing returns and resolving issues promptly, providing an outstanding and memorable shopping experience.
Skylar went above and beyond to help me combine my Ulta accounts. Despite it being a busy Saturday, she was very patient and kind. I am very happy with my experience!
July 2026
Nyree was so helpful, she got me my face wash and I left with everything I came for!
June 2026
Best location in Columbus. Shamyah helped me up front was friendly, efficient and knowledgeable !! Will only use this location in the future!
